Digital Business Analyst - Loyalty & Growth

greene king; Little Chalfont; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Career development

Brand discounts

Employee assistance

Hotel discounts (Greene King Inns)

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Greene King is seeking a Digital Business Analyst to shape our digital future by translating business needs into practical solutions. You will work with stakeholders to design processes and deliver digital products that enhance the pub experience.

In this hybrid role, you will lead analysis for digital projects, document requirements, and collaborate with product teams and vendors to ensure timely delivery. We offer a competitive salary, pension, and extensive staff discounts.

Qualifications

• Proven experience in business analysis within a fast-paced digital environment.
• Ability to work with ambiguity and manage multiple initiatives.
• Strong stakeholder management and workshop facilitation skills.
• Experience with customer rewards or loyalty schemes and gamification.

Responsibilities

• Lead business analysis activities for digital projects and continuous improvement initiatives.
• Gather and validate requirements from a wide range of stakeholders.
• Own and document requirements, business and system processes (as-is and to-be).
• Collaborate with product teams and third-party vendors to design and deliver solutions.
• Build relationships across IT and the business to enable delivery.

Skills

Business analysis

Stakeholder management

Requirements gathering

Agile methodologies

Hybrid delivery

Education

BCS Business Analysis qualifications

Job description

Greene King is seeking a Digital Business Analyst to shape our digital future by translating business needs into practical solutions. You will work with stakeholders to design processes and deliver digital products that enhance the pub experience.

In this hybrid role, you will lead analysis for digital projects, document requirements, and collaborate with product teams and vendors to ensure timely delivery. We offer a competitive salary, pension, and extensive staff discounts.