Digital Learning Partner — Healthcare Tech Training

Princess Alexandra Hospital NHS Trust; Harlow; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Flexible working

Development opportunities

Wellbeing focus

Job summary

Princess Alexandra Hospital NHS Trust is seeking a Digital Learning Partner to support the delivery of digital learning across the Trust. You will train staff on EHRs, office applications and other systems, providing user guidance and ongoing support.

You will work with clinical, operational and corporate teams to enable digital transformation, system implementation and continuous improvement across the organisation.

Qualifications

• Experience delivering training within a digital, IT, healthcare or learning environment.
• Experience supporting users to develop new skills and confidence in digital systems.
• Strong communication, presentation and customer service skills.
• Experience creating or updating learning materials and user guidance.
• A proactive and collaborative approach to supporting learning and change.
• The ability to organise and prioritise workloads while maintaining high standards of customer service.

Responsibilities

• Deliver engaging training for digital systems across a range of delivery modes.
• Provide first-line user support during system implementations and upgrades.
• Develop and maintain training materials, user guides and digital resources.
• Guide and support staff through digital learning journeys and adoption.
• Collaborate with clinical, operational and corporate teams to drive change.
• Gather user feedback and contribute to continuous improvement of digital learning services.

Skills

Training delivery

Digital systems

Communication skills

Learning materials

Proactive collaboration

Workload management

Job description

Princess Alexandra Hospital NHS Trust is seeking a Digital Learning Partner to support the delivery of digital learning across the Trust. You will train staff on EHRs, office applications and other systems, providing user guidance and ongoing support.

You will work with clinical, operational and corporate teams to enable digital transformation, system implementation and continuous improvement across the organisation.