Digital Learning Course Officer

Islington Working; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Bayes Digital Learning, the online learning arm of City St George’s, University of London, invites applications for an administration-focused role to support student enrolment, assessment and events and to help deliver a high-quality online learning experience.

In this role you will collaborate with colleagues to ensure an excellent, efficient, and personalised student journey, acting as the first point of contact for students and supporting a well-coordinated educational experience.

Responsibilities

• Collaborate with colleagues to provide an excellent, efficient and personalised student experience, often acting as first point of contact for students.
• Supports administrative activities and events including enrolment, assessment and evaluation, ensuring online students have a well-supported and successful educational experience.
• Exhibits excellent customer service, engaging communication, and confidence working with diverse stakeholders.

Job description

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.

Bayes Business School (formerly Cass) is among the small group of business schools with an established reputation for excellence in both business research and education. Bayes holds the “triple-crown” accreditation from the Association to Advance Collegiate Schools of Business (AACSB), the Association of MBAs (AMBA) and the European Quality Improvement System (EQUIS).

The Bayes Digital Learning team supports the development and delivery of high-quality online programmes and short courses, as a core part of Bayes’ strategy.

Duties

• Working within the Bayes Digital Learning team, this varied role requires collaboration with colleagues to provide an excellent, efficient, and personalised student experience, often acting as first point of contact for students.
• It supports a range of administrative activities and events including enrolment, assessment and evaluation and plays an integral part in ensuring that Bayes online students have a well-supported and successful educational experience.
• The successful candidate will have excellent customer service skills, an engaging communication style and be confident working with diverse stakeholders.
• An eye for detail and proficiency using a range of technologies in an online learning environment will be advantageous, as will experience of working within a Higher or Further Education institution.
• They should be flexible, comfortable with change and understand the importance of delivering the best experience for our students.

Desirable criteria

Not specified

Additional information

Closing date for applications: 8th November 2026 at 11:59pm.Interviews are scheduled to take place on a date to be confirmed.The selection process will involve an interview and an exercise & presentation. Further details will be confirmed at the interview stage.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.