Careers Digital Information Officer

Islington Working; Greater London; A distancia; GBP 32.000 - 46.000; Jornada completa

Descripción de la vacante

City St George’s, University of London - based in London, is seeking a proactive role to optimise online careers systems and provide employability support. You will manage CareersHub content, configure settings, and train staff while ensuring accessibility and data reporting across Microsoft 365 tools.

The role requires experience with content management, SharePoint, and web standards. A collaborative environment with a sector-leading salary and development opportunities awaits.

Formación

• Experience supporting online careers systems and related subscriptions.
• Strong content management skills with web content curation experience.
• Familiarity with HTML and accessibility considerations for internal sites.
• Proficiency in Microsoft 365 and Excel for data analysis and reporting.

Responsabilidades

• Provide careers system support, diagnose problems, and escalate where needed.
• Optimise configuration and design of CareersHub and other services using analytics.
• Manage and update content on CareersHub and the Careers Intranet (SharePoint).
• Train staff and document good practice for system use and content management.
• Collaborate with stakeholders across teams to improve user experience.

Conocimientos

Content management

HTML basics

Accessibility standards

Excel data analysis

Microsoft 365

Stakeholder communication

Herramientas

CareersHub

SharePoint

Descripción del empleo

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.

This is a new role supporting the optimisation and development of online careers systems, giving City St George's students and graduates easy access to digital careers and employability support. The Careers and Employability Directorate is the central careers service for all students at City St George’s except for Bayes postgraduate students.

The directorate has six teams; Careers Consultants, Employer Engagement, Unitemps, Student Development, Year Placements and the team where this position is based, Information.

Duties

• Providing careers system support for users, diagnosing problems and finding resolutions, escalating issues to the central IT department and vendors, as required
• Optimising the configuration and design of CareersHub, the key careers service management system used by the Careers & Employability team, and other website subscription services, reviewing analytics data to inform developments
• Managing and updating content on CareersHub and the Careers Intranet (SharePoint), training staff and documenting good practice.
• Experienced in content management, including web content curation and knowledge of basic HTML and accessibility standards.
• Highly proficient using Microsoft 365, particularly Excel for data analysis and reporting.
• Passionate about technology and emerging AI, with the knowledge and skills to make meaningful improvements and to think beyond traditional solutions to improve the user experience.
• Skilled at identifying customer needs, resolving issues or escalating appropriately, and managing multiple priorities in fast-paced environments.
• Strong organisational, communication and interpersonal skills, with the ability to build effective relationships across a wide range of stakeholders.

Desirable criteria

Not specified

Additional information

Closing date for applications: 15th November 2026 at 11:59pm. Interviews are scheduled to take place from 7th December 2026. The selection process will involve an interview and assessment exercise. Further details will be confirmed at the interview stage.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.