Digital Delivery Manager - Websites

Lloyds Banking Group; Gloucester; Hybride; GBP 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Pension up to 15%

Annual bonus

Share schemes

30 days' holiday

Wellbeing initiatives

Résumé du poste

Lloyds Banking Group is seeking a Digital Website Lead to enhance lloydsbankinggroup.com, delivering an outstanding digital experience for audiences including partners, investors and potential employees. The role focuses on AI-enabled content workflows, GEO/s SEO evolution, and coordinating multi-team delivery across internal and offshore groups.

You will work closely with AI, Lab and platform teams, maintain CMS content, measure performance with analytics tools, and communicate progress to

Qualifications

• Proven experience in project management, delivering work from brief to execution.
• Experience using JIRA and Confluence to handle workflows and priorities in an Agile environment.
• Experience leading website development and delivery.
• Strong technical understanding and ability to communicate with engineering.

Responsabilités

• Build strong internal relationships and collaborate with multiple teams across the business.
• Support improvements in performance and discoverability for audiences.
• Coordinate testing, sign off and resolve issues for the route to live process, including possible out of hours work.
• Present progress and priorities to senior stakeholders.

Connaissances

Project management

JIRA

Confluence

Engineering liaison

Multi-project management

PowerPoint

Excel

Adobe Experience Manager

Adobe Analytics

Content Square

AI literacy

Outils

JIRA

Confluence

Adobe Experience Manager

Adobe Analytics

Content Square

Description du poste

strategic objectives. We deliver best-in-class communications for key audiences, ensuring Lloyds Banking Group is recognised for Helping Britain Prosper. You'll join the Digital team, responsible for overseeing and developing the Lloyds Banking Group corporate website, our primary external platform for engaging with partners, investors, media and prospective employees, as well as an increasingly important channel for how the Group is understood in AI driven environments. The primary objective of this role is to continue developing lloydsbankinggroup.com into an outstanding digital experience for our audiences, while supporting the delivery and distribution of content that helps build and protect our reputation and purpose. This is a great opportunity for someone with the right skills to join at an important time and make a real difference to an already ambitious team.

Responsibilities

• You’ll build strong internal relationships and collaborate with multiple teams across the business.
• You’ll be, audiences, supporting improvements in performance and discoverability.
• You’ll be responsible for supporting the route to live process for the website, including coordinating testing, providing sign off and resolving issues, while acting as a key point of contact. This may involve some out of hours work.
• You’ll be confident presenting to senior stakeholders, providing clear updates on progress and priorities.
• You’ll be responsible for collating and prioritising development work, website issues and defects, and supporting scoping and sizing.
• You’ll have technical knowledge to support decisions on future development and enhancements.
• You’ll help drive the transition of the website towards an AI-enabled platform, working closely with technical and platform teams.
• You’ll treat AI and large language models as a core audience, ensuring content is structured and clearly represented in AI generated outputs.
• Support the evolution from traditional SEO to Generative Engine Optimisation (GEO), ensuring content is structured, cited and accurately surfaced.
• Partner closely with AI, Lab and platform teams to embed AI into CMS workflows, tooling and ways of working.
• You’ll maintain day-to-day website content using a CMS to ensure content is accurate, optimised and effective for our, teams.
• Experience working with onshore and offshore development teams and managing priorities.
• Experience working with Adobe Experience Manager, user journeys and website optimisation and standards.
• Strong writing skills, with the ability to produce clear and accurate content.
• Strong Microsoft Office skills, particularly PowerPoint and Excel.
• Experience of Adobe Analytics and Content Square, including performance measurement and journey mapping (desirable).
• AI literacy: a curious mindset and proven experience of responsibly leveraging AI to drive efficiency and enhance is a place for you

What we're looking for

• Proven experience in project management, delivering work from brief to execution.
• Experience using JIRA and Confluence to handle workflows and priorities in an Agile environment.
• Experience leading website development and delivery.
• A strong technical understanding and the, ability to communicate effectively with engineering.
• Highly organised, with experience managing multiple projects and workstreams at the same time, and able to prioritise effectively.

Benefits

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including
• free sharesBenefits you can adapt to your lifestyle, such as discounted shopping30 days' holiday, with bank holidays on topA range of wellbeing initiatives and generous parental leave policies
• A range of wellbeing initiatives and generous parental leave policies

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Location: Bristol; Edinburgh; Birmingham; Halifax; Leeds

Type: Full time