Digital Delivery Lead

Primark; Slough; Hybrid; GBP 83,000 - 120,000; Part time

Job summary

Primark is seeking an experienced Digital Delivery Lead (Contract) to drive delivery across a key Digital & Customer Technology platform within a large-scale retail environment. The role is based in Reading with a hybrid pattern (2 days per week on-site).

It is an initial 6-month contract inside IR35 with day-rate compensation. The role involves coordinating cross-functional teams, managing vendors, and ensuring governance, risk management, and delivery of initiatives.

Qualifications

• 5+ years in Delivery Management, Programme Delivery, or Project Delivery.
• Experience delivering technology solutions in cross-functional environments.
• Experience in retail technology is desirable.

Responsibilities

• Lead end-to-end delivery across a Digital & Customer Technology platform.
• Prioritise demand from multiple projects and product teams.
• Coordinate delivery with internal teams, external suppliers, and stakeholders.
• Ensure planning, governance, risk management, and execution of initiatives.
• Build relationships with Product Owners, Architects, Technology Leaders, and stakeholders.
• Manage supplier performance in a multi-vendor environment.
• Facilitate cross-team collaboration to overcome challenges and achieve programme objectives.

Skills

Delivery Management

Stakeholder management

Agile methodologies

Multi-vendor delivery

Planning & governance

Education

PMP

PRINCE2

APM

Scrum Master

SAFe

Job description

Digital Delivery Lead (Contract)

Duration: Initial 6 Months

Location: Reading (hybrid - 2 days per week)

Contract Type: Inside IR35 Day Rate

We're looking for an experienced Digital Delivery Lead to drive the successful delivery of technology initiatives across a key retail platform within a large-scale international retail environment.

This role is ideal for a delivery professional with strong experience leading complex technology programmes, managing multiple stakeholders, and coordinating cross-functional teams to deliver high-quality business outcomes.

What You'll Be Doing

• Lead end-to-end delivery across a key Digital & Customer Technology platform.
• Manage and prioritise demand from multiple projects and product teams.
• Drive delivery across internal teams, external suppliers, and business stakeholders.
• Ensure successful planning, governance, risk management, and execution of technology initiatives.
• Build strong relationships with Product Owners, Architects, Technology Leaders, and business stakeholders.
• Manage supplier performance and delivery in a multi-vendor environment.
• Facilitate collaboration across teams to overcome challenges and achieve programme objectives.

What We're Looking For

• 5+ years' experience in Delivery Management, Programme Delivery, or Project Delivery roles.
• Proven track record delivering technology solutions in complex, cross-functional environments.
• Experience within retail technology and an understanding of retail systems and processes.
• Strong knowledge of Agile, Scrum, Waterfall, or other delivery methodologies.
• Experience managing third-party suppliers and multi-vendor delivery environments.
• Excellent stakeholder management and influencing skills, including engagement at Head of and senior leadership level.
• Strong planning, facilitation, communication, and problem-solving capabilities.
• Ability to lead through influence and coordinate diverse teams to deliver business outcomes.

Desirable Experience

• Delivery experience across retail domains such as Digital, Supply Chain, Planning & Trading, Sourcing & ESG, or Store Operations.
• Professional certifications including PMP, PRINCE2, APM, Scrum Master, or SAFe.

This is an exciting opportunity to join a growing global retailer and play a key role in delivering technology solutions that support millions of customers and colleagues across multiple markets.