Digital Customer Adviser

Back To Work; Chesterfield; On-site; GBP 18,000 - 23,000; Full time

Job summary

Back To Work in the United Kingdom is seeking a friendly IT support trainee to become the single point of contact for IT incidents reported by staff. No IT experience is required as full training is provided, and you will join a welcoming team.

You will handle first line support, generate daily reports for the IT department, and keep the ticketing system up to date as part of your learning journey.

Qualifications

• Independent skills.
• Team work skills.
• Organisational skills.
• Good written and oral communication skills.
• Self-Motivated.

Responsibilities

• Providing first line support to staff and customers
• Creating daily reports for the IT department
• Updating the company's ticketing system

Skills

Independent skills

Team work skills

Organisational skills

Good written and oral communication

Self-Motivated

Job description

Are you looking for a Customer Service position or wanting to kickstart your career in IT Tech?

An IT support company is eager for an enthusiastic individual to join their friendly team, the chosen individual will provide a single point of contact to internal colleagues reporting IT related incidents. No IT experience is necessary since training will be provided,

Duties:

• Providing first line support to staff and customers
• Creating daily reports for the IT department
• Updating the company's ticketing system

CANDIDATE REQUIREMENTS

• Independent skills
• Team work skills
• Organisational skills
• Good written and oral communication skills
• Self-Motivated