Digital Customer Adviser

Back To Work; East Midlands; Presencial; GBP 18 000 - 24 000; Tempo integral

Resumo da oferta

Back To Work in the United Kingdom is offering a customer service / IT support entry role for individuals looking to start a career in tech. No IT experience is necessary, as full training will be provided.

You will be the single point of contact for internal colleagues reporting IT incidents, provide first-line support to staff and customers, and update the company ticketing system. Daily reports for the IT department will also be created as part of a friendly, supportive team.

Qualificações

• No IT experience required; training provided.
• Strong teamwork and communication.
• Good organizational skills and reliability.

Responsabilidades

• Provide first line IT support to staff and customers.
• Create daily reports for the IT department.
• Update the company ticketing system.

Conhecimentos

Independent skills

Team work

Organisational skills

Written and oral communication

Self-Motivated

Descrição da oferta de emprego

Are you looking for a Customer Service position or wanting to kickstart your career in IT Tech?

An IT support company is eager for an enthusiastic individual to join their friendly team, the chosen individual will provide a single point of contact to internal colleagues reporting IT related incidents. No IT experience is necessary since training will be provided,

Duties:

• Providing first line support to staff and customers
• Creating daily reports for the IT department
• Updating the company s ticketing system

CANDIDATE REQUIREMENTS

• Independent skills
• Team work skills
• Organisational skills
• Good written and oral communication skills
• Self-Motivated