Digital Content Editor – SEO, CRO & UX for Charity

Muslim Hands; Brandon; On-site; GBP 28,000 - 36,000; Full time

Job summary

Muslim Hands is seeking a Digital Content Editor to publish and refresh content across our website, app and crowdfunding pages from field stories to campaigns. You’ll optimise for SEO, CRO and a smoother user journey while maintaining the organisation’s tone of voice.

The role involves publishing, updating resources, and coordinating with campaigns and paid media to turn clicks into meaningful action, all within a UK charity environment.

Qualifications

• 2-4 years' experience managing website content.
• Experience using Umbraco or a similar content management system.
• Excellent copy editing and proofreading skills, with a sharp eye for detail.
• Strong understanding of SEO principles and how to improve search visibility.
• Knowledge of user experience (UX) and conversion rate optimisation (CRO).
• Strong organisational and project management skills, with the ability to juggle multiple projects and deadlines.
• Excellent attention to detail and a commitment to getting the little things right.
• Ability to work independently, manage competing priorities and meet deadlines.
• Strong communication skills and a collaborative approach.
• Experience working within a UK charity or NGO.

Responsibilities

• Manage day to day content across our website and app using Umbraco (CMS).
• Publish and maintain engaging content, including appeals, campaigns, Islamic resources, events, crowdfunding pages, volunteering information, policies and governance.
• Ensure all content is accurate, engaging and consistent with the Muslim Hands tone of voice.
• Keep website navigation and content structure clear, intuitive and user friendly.
• Regularly review and refresh content to keep information relevant and up to date.
• Upload and format copy, photography, videos, downloadable resources and interactive content across our website and app.
• Apply on page SEO best practices and carry out keyword research to guide content planning.
• Monitor search performance and identify opportunities to improve visibility.
• Create and optimise high converting landing pages to support paid media campaigns.
• Identify ways to improve user journeys across our digital platforms.
• Plan and implement A/B tests across key landing pages and donation journeys.
• Track website performance using Google Analytics 4, Umbraco and other reporting tools, turning data into actionable improvements.

Skills

Copy editing

SEO

UX/CRO

Project management

Communication

Attention to detail

Independent working

Multitasking

Team collaboration

Education

Relevant qualification or equivalent experience

Tools

Umbraco CMS

Job description

Muslim Hands is seeking a Digital Content Editor to publish and refresh content across our website, app and crowdfunding pages from field stories to campaigns. You’ll optimise for SEO, CRO and a smoother user journey while maintaining the organisation’s tone of voice.

The role involves publishing, updating resources, and coordinating with campaigns and paid media to turn clicks into meaningful action, all within a UK charity environment.