Digital Content Editor

Muslim Hands; East Midlands; Hybrid; GBP 32,000 - 39,000; Full time

Job summary

Muslim Hands is seeking a Digital Content Editor to enhance our website, crowdfunding pages and app, ensuring content stays fresh, engaging and easy to navigate.

You will publish and maintain digital content, including campaigns and resources, while using SEO, CRO and A/B testing to improve the user journey and turn clicks into meaningful action. This role is hybrid with occasional travel to international offices.

Qualifications

• 2–4 years' experience managing website content.
• Experience using Umbraco or a similar CMS.
• Excellent copy editing and proofreading skills.
• Strong SEO knowledge to improve search visibility.
• Understanding of UX and CRO.
• Excellent organisational and project management skills.
• Experience working within a UK charity or NGO.

Responsibilities

• Manage day-to-day content across our website and app using Umbraco.
• Publish and maintain engaging content, including appeals, campaigns, Islamic resources, events, crowdfunding pages, volunteering information, policies and governance.
• Ensure all content is accurate, engaging and consistent with the Muslim Hands tone of voice.
• Keep website navigation and content structure clear, intuitive and user friendly.
• Regularly review and refresh content to keep information relevant and up to date.
• Upload and format copy, photography, videos, downloadable resources and interactive content across our website and app.
• Apply on-page SEO best practices and carry out keyword research to guide content planning.
• Monitor search performance and identify opportunities to improve visibility.
• Create and optimise high converting landing pages to support paid media campaigns.
• Identify ways to improve user journeys across our digital platforms.
• Plan and implement A/B tests across key landing pages and donation journeys.
• Track website performance using Google Analytics 4, Umbraco and other reporting tools, turning data into actionable improvements.

Skills

Content management

Copy editing

SEO

UX/CRO knowledge

Project management

Communication

Independent work

Tools

Umbraco CMS

Google Analytics 4

Job description

Position title

Digital Content Editor

Reports to

Content and Copywriting Manager

Location

Muslim Hands Head Office, 148 - 164 Gregory Boulevard, Nottingham, NG7 5JE (Hybrid/Remote with occasional travel to Local Office and International Offices)

Hours of Work

Full-time, 35 hours per week

Salary guideline

£35,000.00 per annum

Terms of Employment

Permanent (with a 6-Month Probationary Period)

Job overview

Are you a digital content enthusiast who loves turning good content into great online experiences? We're looking for a creative, organised and digitally minded Digital Content Editor to bring our website, crowdfunding pages and app to life, keeping everything fresh, engaging and easy to navigate.

You’ll be the go to person for publishing and maintaining digital content, from campaign pages and Islamic resources to photography, videos and stories straight from the field. You’ll also help our digital platforms work smarter through SEO, high converting landing pages, conversion rate optimisation (CRO) and A/B testing. Working alongside our paid media campaigns, you’ll use data, creativity and a keen eye for detail to improve the user journey and help turn clicks into meaningful action.

Responsibilities

• Manage day to day content across our website and app using Umbraco (CMS).
• Publish and maintain engaging content, including appeals, campaigns, Islamic resources, events, crowdfunding pages, volunteering information, policies and governance.
• Ensure all content is accurate, engaging and consistent with the Muslim Hands tone of voice.
• Keep website navigation and content structure clear, intuitive and user friendly.
• Regularly review and refresh content to keep information relevant and up to date.
• Upload and format copy, photography, videos, downloadable resources and interactive content across our website and app.
• Apply on page SEO best practices and carry out keyword research to guide content planning.
• Monitor search performance and identify opportunities to improve visibility.
• Create and optimise high converting landing pages to support paid media campaigns.
• Identify ways to improve user journeys across our digital platforms.
• Plan and implement A/B tests across key landing pages and donation journeys.
• Track website performance using Google Analytics 4, Umbraco and other reporting tools, turning data into actionable improvements.

Person Specification

• 2-4 years' experience managing website content.
• Experience using Umbraco or a similar content management system.
• Excellent copy editing and proofreading skills, with a sharp eye for detail.
• A strong understanding of SEO principles and how to improve search visibility.
• Knowledge of user experience (UX) and conversion rate optimisation (CRO).
• Strong organisational and project management skills, with the ability to juggle multiple projects and deadlines.
• Excellent attention to detail and a commitment to getting the little things right.
• Ability to work independently, manage competing priorities and meet deadlines.
• Strong communication skills and a collaborative approach.
• Experience working within a UK charity or NGO.
• Highly organised, proactive and comfortable managing several projects at once.

Requirements

Candidates must have the right to work in the UK. The successful applicant will be required to undergo a DBS check, where applicable, in accordance with the requirements of the role. Candidates should have a relevant qualification or equivalent professional experience demonstrating the skills and expertise required for this position.