Digital Café Assistant: Fast, Five-Star Service Pro

Marks & Spencer Plc; West of England; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer plc in the United Kingdom is seeking a Café team member to join the heart of the store, delivering warm, five-star service during busy periods. You’ll be a brand ambassador, making great food and drink recommendations, using digital ordering tools, and ensuring the café runs smoothly under pressure with a focus on food safety and customer care.

The role requires flexibility across shifts, including weekends, and you’ll contribute to a friendly, high-energy team environment

Qualifications

• Digital confidence to use ordering tools and handle transactions efficiently.
• Food safety standards must be maintained at all times.
• Customer-focused approach with ability to deliver warm, five-star service.

Responsibilities

• Take and fulfill orders quickly using store tools.
• Maintain impeccable food safety standards and manage queues during busy periods.
• Be a brand ambassador for M&S Café, recommending food and drinks to customers.
• Support colleagues and contribute to a high-performance service culture.

Job description

Marks & Spencer plc in the United Kingdom is seeking a Café team member to join the heart of the store, delivering warm, five-star service during busy periods. You’ll be a brand ambassador, making great food and drink recommendations, using digital ordering tools, and ensuring the café runs smoothly under pressure with a focus on food safety and customer care.

The role requires flexibility across shifts, including weekends, and you’ll contribute to a friendly, high-energy team environment