Christmas Café Customer Assistant: Fast-Paced Service

Marks and Spencer; Sheffield; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks and Spencer in-store Café is seeking a hands-on team member to deliver warm, five-star service during peak periods. You will recommend food and drinks, and keep the café running smoothly while managing orders with calm efficiency.

As a digitally confident brand ambassador, you will use tools to take and fulfill orders quickly, maintain strict food safety standards, and support colleagues in a high-performance team. Flexibility and pace are essential for success.

Responsibilities

• Be a brand ambassador, making food and drink recommendations while ensuring the café operates smoothly during busy periods.
• Use digital tools to take and fulfil orders quickly, keeping customers moving and satisfied.
• Maintain impeccable food safety standards while juggling orders and queues.
• Deliver high-quality service under pressure with pace and accuracy.
• Support colleagues and contribute to a high-performance culture in a fast-paced store environment.
• Stay flexible and adapt to where needed to cover shifts and peak times.

Job description

Marks and Spencer in-store Café is seeking a hands-on team member to deliver warm, five-star service during peak periods. You will recommend food and drinks, and keep the café running smoothly while managing orders with calm efficiency.

As a digitally confident brand ambassador, you will use tools to take and fulfill orders quickly, maintain strict food safety standards, and support colleagues in a high-performance team. Flexibility and pace are essential for success.