Digital Business Systems Administrator

University of Reading; Reading; On-site; GBP 33,000 - 40,000; Full time

Job summary

The University of Reading is seeking a Digital Business Systems Administrator to support the Estates Directorate with CAFM software (Concerto), SharePoint and related Microsoft products. The role will ensure smooth day-to-day operation of business systems and provide stakeholder assistance from Whiteknights Campus.

You will work on SQL database maintenance, data integrity and system improvements, collaborating with a multi-disciplinary Estates team.

Qualifications

• Experience maintaining and developing SQL databases.
• Experience troubleshooting problems for stakeholders in digital business systems.
• Ability to explain technical issues to non-technical audiences; experience with CAFM software, SharePoint and Microsoft products.

Responsibilities

• Ensure day-to-day smooth running of all business systems utilised by the Estates Directorate.
• Support CAFM software (Concerto), SharePoint and related Microsoft products.
• Troubleshoot and resolve stakeholder issues across digital business systems.
• Contribute to the maintenance of SQL databases and data integrity.

Skills

Analytical skills

Problem-solving

Communication skills

Independent working

SQL databases

Database management

SharePoint Online

Troubleshooting

Tools

Concerto CAFM

SharePoint Online

Microsoft 365

Job description

Digital Business Systems Administrator

Whiteknights Campus 27/10/2026

Job details

Salary Grade 6£36,636 per annum Contractual hours 35 Basis Full time Region South Job category/type Professional and Managerial Date posted 28/09/2026 Job reference SRF54340 Attachments attachment SRF54340 Digital Business Systems Administrator JDPS.pdf

Job description

Full-time, Permanent

The closing date for applications is 23:59 on 27 th Oct 2026

Interviews will be held: 24 th and 25 th Nov 2026 (include a technical assessment during the interview slot)

By reference to applicable SOC code for this role, sponsorship may be possibleunder Skilled Worker Route. Applicants wishing to consider the SWR must ensure that they are able to meet the points requirement before applying. There is further information about this on UK Visas and Immigration Website UK Visas and Immigration Website .

Occupying three beautiful campuses ranging from the urban utopia of London Road, the peaceful parkland of Whiteknights to the riverside retreat of Greenlands, the unique “University in a Park” setting of the University of Reading is an inspiring place to come to work.

The Digital Business Systems Administrator role within the Estates Directorate supports the development of the University’s computer-aided facilities management (CAFM) software, known as Concerto. The role holder will ensure the day-to-day smooth running of all business systems utilised by the Estates Directorate; this includes, but is not limited to, computer-aided facilities management (CAFM) software, SharePoint, specialist software utilised by teams within Estates, and a range of Microsoft products.

You will have:

• Strong analytical and problem-solving skills
• Ability to explain technical issues in a manner that is appropriate to the audience
• Ability to work independently and as part of a multi-disciplinary team, taking responsibility for a specific area of work
• Knowledge of maintaining and developing SQL databases
• Understanding of the principles of database management
• Knowledge of SharePoint Online
• Relevant experience and understanding of troubleshooting problems for stakeholders in digital business systems

Informal contact details

Contact Name: Chaitra Narayan

Contact Job Title: Digital Business Systems Manager

Contact Email address: [e-mail]

Alternative Contact Name: Elizabeth Evans

Alternative Contact Job Title: Head of Engagement, Process & Systems

Alternative Contact Email address: [e-mail]

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. We are a Disability Confident Employer (Level 2). Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.