Digital Business Analyst - Hybrid, Stakeholder-Driven

Greene King; Carnforth; Hybrid; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Career development

Brand discounts (33%/15%)

Employee assistance program

Hospitality discounts at Greene King I

Refer a friend bonus £1,500

Wagestream access

Retail discounts

Job summary

Greene King is seeking a Digital Business Analyst on a 15-month FTC, hybrid role based near Burton upon Trent. You will translate business needs into digital solutions and help shape Greene King's digital future across brands.

You'll lead analysis for digital projects, gather requirements from stakeholders, document current and future processes, and collaborate with product teams and vendors to deliver customer-facing platforms.

Qualifications

• Proven experience in business analysis within a fast-paced digital environment.
• Appreciation and acceptance of needing to work with ambiguity at times.
• Able to work both independently and collaboratively.
• Ability to work on more than one initiative at a time.
• Strong understanding of web, app, integrations, APIs, and customer data platforms.
• Familiarity with Agile methodologies and hybrid delivery approaches.
• Excellent communication and stakeholder management skills, with the ability to lead and shape workshops.
• Relevant qualifications or working towards BCS Business Analysis certifications.

Responsibilities

• Lead business analysis activities for digital projects and continuous improvement initiatives, being involved initiatives from start to end.
• Gather and validate requirements from a wide range of stakeholders using best-practice techniques.
• Own and document the requirements, business and system processes accurately, including 'as is' and 'to be' states, including non-functional requirements.
• Collaborate with product teams and third-party vendors to design and deliver world-class solutions.
• Build strong relationships across IT and the wider business to ensure successful delivery.

Skills

Business analysis

Stakeholder management

Ambiguity tolerance

Independent & collaborative

Multi-initiative

Web & API knowledge

Agile methods

Workshop facilitation

Education

BCS BA certification

Job description

Greene King is seeking a Digital Business Analyst on a 15-month FTC, hybrid role based near Burton upon Trent. You will translate business needs into digital solutions and help shape Greene King's digital future across brands.

You'll lead analysis for digital projects, gather requirements from stakeholders, document current and future processes, and collaborate with product teams and vendors to deliver customer-facing platforms.