Digital Business Analyst (Web & Bookings)

SmartRecruiters, Inc.; Burton upon Trent; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Pension contribution

Discounts on Greene King brands

Employee assistance program

Refer a friend bonus £1,500

Wagestream access

Job summary

Greene King is seeking a Digital Business Analyst to shape our digital future by analysing business needs and translating them into practical solutions for web and bookings. You’ll collaborate with stakeholders to design processes and deliver digital products that enhance the pub experience.

In this hybrid role based near Burton upon Trent, you will lead business analysis activities across digital projects, gather requirements, and document current and future states.

Qualifications

• Must have proven experience in business analysis within a fast-paced digital environment.
• Ability to work with ambiguity at times.
• Capable of working independently and collaboratively.
• Ability to handle multiple initiatives simultaneously.
• Strong understanding of web, apps, integrations, APIs and customer data platforms.
• Familiarity with Agile methodologies and hybrid delivery.
• Excellent communication and stakeholder management; capable of leading workshops.
• Working towards BCS certifications in Business Analysis.

Responsibilities

• Lead business analysis activities for digital projects and continuous improvement initiatives from start to end.
• Gather and validate requirements from stakeholders using best-practice techniques.
• Own and document requirements, business and system processes, including current and future states.
• Collaborate with product teams and third-party vendors to design and deliver solutions.
• Build strong IT and business relationships to ensure successful delivery.

Skills

Digital business analysis experience

Ambiguity management

Independent and collaborative work

Multi-tasking across initiatives

Web, apps, API & data platforms

Agile & hybrid delivery

Stakeholder management & workshops

BCS framework familiarity

Education

BCS Business Analysis certifications (in progress)

Job description

Digital Business Analyst (Web & Bookings)

• Full-time
• Salary for Advertising: Competitive Salary
• Dept. L4/House: IT Team Recharge - 99811

Digital Business Analyst

(15 month FTC)

Hybrid - Burton upon Trent

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.

As a Digital Business Analyst, you will play a key role in shaping Greene King’s digital future by analysing business needs and translating them into innovative solutions. You’ll work closely with stakeholders to design processes and deliver digital products that enhance the pub experience.

As Digital Business Analyst, you will…

Lead business analysis activities for digital projects and continuous improvement initiatives, being involved initiatives from start to end.

Gather and validate requirements from a wide range of stakeholders using best-practice techniques.

Own and document the requirements, business and system processes accurately, including ‘as is’ and ‘to be’ states, including non-functional requirements.

Collaborate with product teams and third-party vendors to design and deliver world‑class solutions.

Build strong relationships across IT and the wider business to ensure successful delivery.

What you’ll bring…

• Proven experience in business analysis within a fast‑paced digital environment.
• Appreciation and acceptance of needing to work with ambiguity at times
• Able to work both independently and collaboratively
• Ability to work on more than one initiative at a time
• Strong understanding of web, app, integrations, APIs, and customer data platforms.
• Familiarity with Agile methodologies and hybrid delivery approaches.
• Excellent communication and stakeholder management skills, with the ability to lead and shape workshops.
• Relevant qualifications or working towards BCS Business Analysis certifications.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands– as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands– so you enjoy your favourite food and drink at a discount.
• Free employee assistance program– mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved onesat our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend –who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
• Wagestream– access your wage before payday for when life happens.
• Retail discounts– Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…