Digital Assistant

The Growth Company; Manchester; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Hybrid working

Job summary

The Growth Company’s Marketing Manchester team is seeking a Digital Assistant to help develop digital channels and content, and to support campaigns and activity. Hybrid working at least one day per week in our Manchester office.

You will plan and deliver digital marketing across websites, social media and email, create engaging content, and help manage digital platforms while collaborating with internal teams and partners.

Qualifications

• Experience creating engaging content for digital channels.
• Familiarity with CMS, email marketing platforms, image/video editing tools.
• Ability to analyse digital performance data to inform activity.

Responsibilities

• Support planning and delivery of digital marketing across websites, social media, email.
• Create, edit and publish written, visual and video content for diverse audiences.
• Assist with day-to-day management of Marketing Manchester’s digital platforms.
• Gather content/data with internal teams and partners.
• Support production of digital performance reports from website, email and social data.
• Ensure sustainability considerations in digital activity and campaigns.

Skills

Content writing

CMS & email platforms

Google Analytics

IT & MS Office

HTML basics

Stakeholder engagement

Administration & detail

Delivery against objectives

Tools

Google Analytics

Content management systems

Job description

The Growth Company’s (GC) Marketing Manchester team have a fantastic career opportunity for a Digital Assistant to join a creative Digital Team tosupport the development of digital channels, and the delivery of digital content, campaigns, and activity.

At Marketing Manchester, we promote Greater Manchester nationally and internationally as a leading place to visit, invest, meet, and study. We work to raise the profile of the region through targeted marketing campaigns, major events, and strong partnerships. We support the visitor economy by attracting tourists and high-profile conferences, while collaborating with businesses and stakeholders to showcase the region’s unique strengths and opportunities. Through everything we do, we aim to drive economic growth and enhance Manchester’s global reputation.

Hybrid working at least one day per week in our Manchester office.

Key Responsibilities:

• Support the planning and delivery of digital marketing activity across websites, social media channels and email marketing platforms.
• Create, edit and publish engaging written, visual and video content tailored to a variety of audiences.
• Assist with the day-to-day management of Marketing Manchester’s digital platforms, ensuring content remains accurate, accessible and up to date.
• Gather content and data by working closely with internal teams, stakeholders and partner organisations.
• Support the production of digital performance reports through the collection, analysis and interpretation of website, email and social media data.
• Ensure sustainable destination practices are considered throughout digital activity and campaign delivery.

About You:

• A creative communicator with a passion for Manchester and promoting the city-region through engaging digital content.
• Comfortable working collaboratively with colleagues, partners and stakeholders while also managing tasks independently.
• Confident when communicating with people at all levels, both face to face and over the telephone.
• Proactive, organised and able to prioritise workload effectively in a fast-paced environment.
• Keen to learn, show initiative and contribute positively to a supportive team environment.

Skills Required:

• Ability to write engaging, platform-appropriate content for a range of digital channels.
• Experience using content management systems, email marketing platforms, image editing and video editing software.
• Knowledge of Google Analytics and an understanding of how digital performance data can be used to inform activity.
• Strong IT skills, including proficiency in Microsoft Office applications.
• Basic knowledge of HTML and digital content publishing principles.
• Experience of working with stakeholders, partnerships and organisations across the public and private sectors.
• Strong administrative and organisational skills with excellent attention to detail.
• Ability to understand stakeholder requirements and deliver activity that meets agreed objectives.