Digital Account Manager

JR United Kingdom; Stoke-on-Trent; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading digital agency in Stoke-on-Trent is seeking a Digital Account Manager to drive high-performing media campaigns across various platforms. With a hybrid work model, you will manage client relationships, execute strategies, and lead campaign performance. The ideal candidate will have solid experience in digital media, a flair for multitasking, and a passion for delivering outstanding results for clients.

Qualifications

• 3+ years in a digital media or client services role.
• Hands-on experience with Google Ads and Meta Ads.
• Strong understanding of digital planning and reporting.

Responsibilities

• Manage client relationships and understand their goals.
• Plan and execute cross-channel paid media campaigns.
• Collaborate with in-house experts for campaign optimization.

Skills

Client Management

Campaign Management

Digital Planning

Performance Marketing

Tools

Google Ads

Meta Ads

Programmatic Platforms

Job description

Social network you want to login/join with:

Tribal Tech - The Digital, Data & AI Specialists

Location:

Stoke-on-Trent, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Job Title: Digital Account Manager

Hybrid work model – 2 days a week in the office, 3 days wherever you work best (yes, even in your PJs… we won’t judge).

About You:

You’re part strategist, part plate-spinner, part digital detective. You get a buzz from turning client goals into high-performing media magic — across Paid Search, Paid Social, and Programmatic. You speak fluent CPC and know that ROAS isn’t just a fancy acronym, it’s your north star. Clients love you, performance follows you, and timelines fear you.

What You’ll Actually Be Doing:

• Being the go-to human for your clients – managing relationships, understanding their goals, and making things happen (with a smile).
• Planning and executing cross-channel paid media campaigns like the multitasking legend you are.
• Collaborating with our in-house experts (search, social, programmatic specialists) to drive performance and innovation.
• Turning performance data into digestible, delightful reports and actionable insights.
• Keeping projects on track, timelines tight, and clients delighted – you're basically a campaign ninja.
• Spotting opportunities for upselling, cross-selling, or just generally making magic happen.
• Playing a key part in new campaign kickoffs, post-campaign reviews, and everything in between.

What You’ll Need to Have:

• 3+ years in a digital media or client services role (agency-side ideal, but not essential if you're epic).
• Solid hands-on experience with Google Ads, Meta Ads, and Programmatic platforms (DV360? The Trade Desk? We like you already).
• A confident grasp of digital planning and reporting – you know what works, and more importantly, why it works.
• A love of clients, performance marketing, and organised chaos.
• A can-do attitude, a killer eye for detail, and the ability to multitask like a caffeinated octopus.
• A personality. (Seriously, bring your weird. We love weird.)