Diagnostic Vehicle Technician

Shelbourne Motors Maxus; Newry; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

30 days' annual leave

Company pension scheme

Industry-leading pay plan

Job summary

Shelbourne Motors in Portadown is seeking an ambitious Diagnostic Technician to join our Newry service team. You will diagnose and repair mechanical and electrical faults across a range of modern vehicles, aiming for first-time fixes and high standards of workmanship within a multi‑franchise environment.

Applicants with Light Vehicle Maintenance Level 3 and diagnostic experience can progress to Master Technician with dealership training.

Qualifications

• Minimum of Light Vehicle Maintenance Level 3 and proven work experience with one of the leading vehicle manufacturers, achieving Diagnostic level.
• Ability to work in a competent and efficient manner both as part of a team and independently.
• High levels of accuracy and attention to detail.

Responsibilities

• Inspecting vehicle engine and mechanical/electrical components and diagnosing issues accurately using diagnostic equipment.
• Repairing or replacing broken parts and confirming defects are resolved.
• Training other team members in diagnostic and repair methods.
• Liaising with manufacturers and customers to communicate faults and repairs needed.
• Recording test results and maintaining records to manufacturer requirements.
• Assisting with workshop planning and pre-diagnosis of faults to ensure first-time fix.
• Road testing vehicles to check repairs.

Skills

Light Vehicle Maintenance Level 3

Diagnostic level

Teamwork

Communication skills

Organisation

Job description

Join the Newry Service Team

Shelbourne Motors is one of Northern Ireland’s most progressive and award-winning automotive groups.

Operating across two state-of-the‑art locations, we proudly represent Toyota, Nissan, Kia, Renault, Dacia and Maxus, alongside our AutoSelect used car supermarkets and our expanding Fleet (fleet4u) and Rental (SVRgo) divisions.

Recently, Shelbourne Motors has undergone a major period of transformation and recognition.

Most Recently, We Were Proudly Awarded

• Dealer Group of the Year 2024 & 2025


• EV Dealer of the Year 2025


• Best Marketing Campaign 2025


• Business Eye – Northern Ireland’s Fastest Growing Family Business


• AM Awards – Highly Commended: Best Marketing Strategy

Our people, ambition, and long-term vision drive our success: to become the most trusted, customer-centred, and sustainable automotive group.

Our mission and values place customer experience, innovation, teamwork and zero‑emissions leadership at the heart of everything we do.

We are now seeking an ambitious, creative and forward-thinking Vehicle/ Master Vehicle Technician to join our team in Portadown.

The role

As a Shelbourne Motors Diagnostic Technician, you will be responsible for accurately diagnosing and repairing a wide range of mechanical and electrical faults on customers’ cars. You must ensure a fantastic standard of work and aim for a first‑time fix, every time. This is a great opportunity for an experienced Technician who is looking to keep up to date with modern vehicle technologies and develop skills in a multi‑franchise environment. Applications from experienced technicians with ambition to develop to Master Technician level are welcome with training available for the right candidate.

Day-to-day duties

• Inspecting vehicle engine and mechanical/electrical components and diagnosing issues accurately, using computer-based diagnostic equipment.


• Repairing or replacing broken or defective parts and confirming that defects have been resolved.


• Training other members of the team in various diagnostic and repair methods.


• Liaising with the vehicle manufacturer and customers to accurately communicate faults and repairs needed.


• Recording test results and findings and maintaining records to manufacturer requirements.


• Assisting in workshop planning and the pre‑diagnosis of vehicle faults, including the speculative ordering of parts, to ensure a first‑time fix.


• Road testing vehicles to check repairs.

Essential Skills

• A minimum of Light Vehicle Maintenance Level 3 and solid, proven work experience with one of the leading vehicle manufacturers, achieving Diagnostic level.


• Ability to work in a competent and efficient manner both as part of a team and independently.


• Ability to follow checklists and ensure that all procedures are completed.


• High levels of accuracy and attention to detail.


• Ability to follow instructions and listening skills.


• A high level of organisation.


• Strong communication skills to liaise with manufacturers and customers.


• An understanding of great customer service.


• A full UK driving licence.

We may consider experienced vehicle technicians who want to develop themselves to the diagnostic/master level by attending dealership training.

Why Shelbourne?

Role

As one of the fastest-growing motor retailers in Northern Ireland, we offer a competitive package for this role which will include but isn’t limited to:

• 30 days' annual leave (increasing with long service)


• Company pension scheme


• Industry-leading sales pay plan

Shelbourne Motors Limited is an equal opportunities employer.