Diagnostic Support Administrator:Lab & Admin, Flexible Hours

Fera Science Ltd.; York and North Yorkshire; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

25 days’ holiday

Flexible working hours

On-site gym

Restaurant on site

Free parking

Discounted on-site nursery

Volunteer day

Pension

LTIP participation

Job summary

Fera Science Ltd. is seeking a Diagnostic Support Administrator to provide essential administrative support to the Plant Clinic department. You will book samples, liaise with customers, and assist with invoicing while working in a lab and office environment.

Full training is provided, with a rotating weekly schedule. You will handle routine inquiries, use MS Office, and support the central finance process and data entry tasks as part of a small team.

Qualifications

• Experience as an office administrator handling fluctuating workloads and meeting deadlines.

Responsibilities

• Open parcels, assess information, and book samples into in-house systems.
• Prepare lab paperwork and invoices for commercial customers.
• Liaise with customers by email/phone about sample details and results.
• Provide basic scientific guidance on pest and disease testing services.
• Carry out general administrative duties including data entry and photocopying.

Skills

Customer service

Organisational skills

Communication

Problem solving

Teamwork

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Fera Science Ltd. is seeking a Diagnostic Support Administrator to provide essential administrative support to the Plant Clinic department. You will book samples, liaise with customers, and assist with invoicing while working in a lab and office environment.

Full training is provided, with a rotating weekly schedule. You will handle routine inquiries, use MS Office, and support the central finance process and data entry tasks as part of a small team.