Laboratory Support Coordinator

Adecco; Devon and Torbay; On-site; GBP 45,202 - 56,272; Full time

Benefits offered by this job

Impact patient care

Supportive environment

Diverse responsibilities

Regional travel

Job summary

Adecco is seeking a Laboratory Support Coordinator to provide frontline customer support across three Devon hospitals, post-installation service, and troubleshooting in a fast-paced environment.

The role is a 12-month contract, focused on training, IT support for laboratory systems, and occasional travel to Burgess Hill and other regions, with multi-site responsibilities.

Qualifications

• Degree (BSc) in Biomedical Science or equivalent.
• Strong troubleshooting and problem-solving skills under pressure.
• Excellent communication and teamwork abilities.

Responsibilities

• Deliver frontline customer support across analytical systems.
• Troubleshooting and resolving technical issues to ensure smooth operations.
• Minimise unplanned downtime of laboratory equipment and provide IT support for lab needs.
• Conduct training sessions for laboratory staff.

Job description

Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Are you a passionate and experienced biomedical scientist or application support specialist ready to make a difference? Join our dynamic team as a Laboratory Support Coordinator and play a pivotal role in enhancing patient care through exceptional support of hospital pathology services!

Role

Laboratory Support Coordinator

Duration

12 Months

Location

Devon (multi-site, ad hoc visits to Burgess Hill)

Rate

£180 - £40 per day (PAYE) or £245 - £305 per day (Umbrella)

About the Role

In this exciting position, you'll provide vital support across three hospitals in the Devon area, ensuring our customers receive the highest standard of service post-installation. If you thrive in a fast-paced environment and enjoy troubleshooting, training, and collaborating with teams, we want to hear from you!

Responsibilities

• Deliver frontline customer support across a range of analytical systems.
• Troubleshooting and resolving technical issues to ensure smooth laboratory operations.
• Minimising unplanned downtime of laboratory equipment - your expertise will keep things running!
• Providing applications and IT support tailored to laboratory needs.
• Conducting training sessions for laboratory staff, empowering them with the knowledge they need to excel.

Required Qualifications and Skills

• A degree (BSc) in Biomedical Science or equivalent demonstrable experience.
• A thorough and up-to-date understanding of the IVD industry.
• Solid experience in delivering exemplary support within a hospital laboratory or similar diagnostics solutions provider.
• Excellent troubleshooting and problem-solving skills that shine under pressure.
• Strong communication and teamwork abilities that foster collaboration.
• A resilient and tenacious spirit, ready to tackle challenges head-on.
• A growth mindset, adaptable to agile techniques and new learning opportunities.
• Full UK Driving License.

Why Join Us

• Impact: Your work will directly contribute to improving patient care.
• Supportive Environment: Join a team that values collaboration, communication, and continuous growth.
• Diverse Responsibilities: Enjoy a variety of tasks that keep your work engaging and fulfilling.
• Flexibility: While the role primarily covers the Devon area, you may occasionally travel to provide support in other regions and to our Head Office in Burgess Hill.

Important Note: Candidates must reside in or be willing to relocate to the Devon area. Occasional overnight stays may be required, but these will not be routine.

Ready to Make a Difference? If you're enthusiastic about supporting healthcare professionals and ensuring that laboratory systems run smoothly, we would love to hear from you! Bring your skills and passion to our team and help us deliver outstanding support to our valued customers.

Apply Now! Don't miss this opportunity to join a dedicated team in the pharmaceutical industry. Submit your application today, answer screening questions and embark on a rewarding journey as our next Laboratory Support Coordinator!

Candidates will ideally show evidence of the above in their CV in order to be considered.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention