Laboratory Administrator

CVS Vets; Highweek; Hybrid; GBP 14,000 - 18,000; Part time

Benefits offered by this job

Five weeks annual leave (pro rata) per

Staff discount scheme on Veterinaryc

Full training and support provided –no

Optional health and wellbeing schemes

Job summary

CVS Vets in Highweek, England, is seeking a part-time receptionist for the Sample Reception team. The 25-hour week runs Tue–Sat from 05:00 to 10:00, with starting pay aligned to the National Minimum Wage.

You will help manage deliveries, book into our inhouse systems, and support our laboratory operations with reliable, accurate data entry. No prior experience required as full training is provided; a calm, customer-focused approach is essential.

Qualifications

• Must remain calm under pressure; customer care is integral to our business.
• Detail focused: information in our database must be accurate to prioritise samples.
• Calm and structured: adapt to varying delivery volumes with a consistent process.
• Learns new processes and tools as systems improve.
• Able to suggest improvements and contribute to a positive workplace culture.

Responsibilities

• Opening, checking, and recording details of newly received submissions.
• Transferring information from submission forms to the LIMS and organising samples.
• Organising shipment of laboratory consignments and tracking results.
• Contributing to the Quality system, including data checks and client feedback.

Skills

Calm under pressure

Detail oriented

Process driven

Learning new tools

Proactive improvements

Job description

25 HOURS PER WEEK

TUESDAY TO SATURDAY 05:00 – 10:00

Starting salary will be in line with National Minimum Wage.

Do you prefer an early start to the day?

Do you enjoy providing an excellent service?

We are excited to announce the opportunity to become a part of our dynamic, hard-working, and friendly Sample Reception team, with a part-time vacancy available within the department.

Benefits

• Five weeks annual leave (pro rata) per annum, plus bank holidays
• Staff discount scheme on Veterinary care, medicines and products
• Full training and support provided – no previous experience required
• Optional health and wellbeing schemes

Axiom Veterinary Laboratory (part of the CVS Group) is a busy diagnostic facility committed to providing top-quality clinical testing services to a large client base of veterinary practices across the country and abroad.

You play your part, helping diagnose and treat animals, improving quality of life. You do this by efficiently managing deliveries of samples, booking them into our inhouse systems for allocation for our technicians.

By doing this you are actively helping us diagnose issues which will help us offer same day advice to vets to manage the care of pets around the UK. Your speed, and accuracy may directly allow vets to save the lives of their patients.

Skills we value

• You must be able to remain focused and calm under pressure. Customer care is integral to our business and so the successful candidates will have a “can do” attitude.
• Detail focused: information in our database must be accurate to help prioritise samples and ensure we do not have to request fresh samples for our technicians to test
• Calm and structured: Every day can be different over the amount of deliveries we receive. Having a process driven mindset to make sure standards are consistent is important
• Comfortable with learning new tools: we are always looking to improve our systems. Learning new processes is important
• Able to make suggestions; all our teams are encouraged to suggest ways to improve speed, efficiency and accuracy. Actively contributing to make Axiom a great place to work is widely encouraged!

KEY RESPONSIBILITIES

• Opening, checking, and recording details of newly received submissions and checking against the associated submission forms
• Transferring information from submission forms to the laboratory information management system (LIMS) , ensuring samples are numbered and racked for distribution across our facility.
• Organising shipment of laboratory consignments to specialist partners, chasing results and tracking inside our system
• Contributing to the Quality system, including performing data entry checks, and seeking and recording client feedback

CVS Vets is dedicated to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best.

We're committed to building a workforce that reflects the diverse communities we serve.

Please note: We can only accept or progress applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria. Applications from candidates without this will not be considered.