Diagnostic Imaging Field Service Engineer – Scotland

GE HealthCare (United States); Scotland; On-site; GBP 42,000 - 56,000; Full time

Job summary

GE HealthCare is seeking a Field Service Engineer to repair and maintain X-ray systems across Scotland, ideally based in Central Scotland. You will ensure equipment uptime and provide trusted technical support to healthcare professionals.

The role includes travel 35-40%, remote diagnostics from a home office, and opportunities for international training. A HNC in Engineering, a full UK driving licence, and strong IT/communication skills are required.

Qualifications

• HNC (or equivalent) in Engineering or related technical discipline.
• Field service experience (medical imaging experience advantageous but not essential).
• Strong communication and interpersonal skills.
• Self-motivated, organized, and able to work independently.
• Experience with remote connectivity tools and diagnostics.
• Good IT skills including software installation, virtual machines, and troubleshooting.
• Full UK driving licence.
• Fluent in English.

Responsibilities

• Perform installation, maintenance, and repair of Xray systems across Scotland, with flexibility to support wider UK requirements.
• Diagnose and resolve complex system-level faults across multi-technology platforms.
• Build strong relationships with healthcare professionals to ensure equipment uptime and customer satisfaction.
• Provide remote diagnostics and support from a home office, dialing into systems to troubleshoot issues where possible.
• Collaborate with engineering teams, service centres, and commercial functions to deliver exceptional service.
• Manage tools, spare parts, and travel logistics efficiently.
• Complete all required documentation accurately and within deadlines.
• Travel approximately 35-40% of the time, with occasional overnight stays.
• Attend international training courses as required.
• Be flexible to support overtime, short-notice callouts, and weekend shifts (1 in every 4 weekends).

Skills

Field service experience

Strong communication

Independent work

IT skills

Remote diagnostics

English fluency

Driving licence

Education

HNC in Engineering

Tools

Remote connectivity tools

Diagnostics software

Software installation

CRM systems

Job description

GE HealthCare is seeking a Field Service Engineer to repair and maintain X-ray systems across Scotland, ideally based in Central Scotland. You will ensure equipment uptime and provide trusted technical support to healthcare professionals.

The role includes travel 35-40%, remote diagnostics from a home office, and opportunities for international training. A HNC in Engineering, a full UK driving licence, and strong IT/communication skills are required.