Field Service Engineer – Diagnostic Imaging (Vascular, Surgery Xray & Mammography ), Scotland

I00655 GE Medical Systems Limited; Scotland; Hybrid; GBP 42,000 - 62,000; Full time

Job summary

GE HealthCare in the United Kingdom is seeking a Field Service Engineer to repair and maintain medical imaging equipment across Scotland, ideally based in Central Scotland. You will ensure equipment uptime and deliver trusted technical support.

The role includes installation, maintenance, and remote diagnostics from a home office, with travel 35–40% and occasional international training. Requires an HNC in Engineering, field service experience, and a full UK driving license.

Qualifications

• HNC (or equivalent) in Engineering or related technical discipline.
• Field service experience preferred; medical imaging experience is advantageous but not essential.
• Strong communication and interpersonal skills; ability to work independently.

Responsibilities

• Install, maintain and repair X-ray systems across Scotland and the wider UK.
• Diagnose and resolve complex faults across multi-technology platforms.
• Build strong relationships with healthcare professionals to ensure uptime and satisfaction.
• Provide remote diagnostics and support from a home office.
• Travel ~35–40% with occasional overnight stays.
• Attend international training courses as required.

Skills

Strong communication

Interpersonal skills

Self-motivated

Organised

Remote connectivity tools

IT troubleshooting

Fluent in English

Full UK driving licence

Work independently

Education

HNC in Engineering

Tools

Remote connectivity tools

Software installation

Virtual machines

Job description

Job Description Summary As a Field Service Engineer, you will be responsible for the repair and maintenance of medical equipment across Scotland, ideally based in Central Scotland. You will ensure reliable equipment performance while building strong relationships with customers, providing trusted technical support and delivering a high level of customer satisfaction. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. We empower our teams to turn ideas into world-changing realities, creating an environment where every voice is valued and every contribution helps build a healthier world.

Job Description Responsibilities

• Perform installation, maintenance, and repair of all Xray systems across Scotland, with flexibility to support wider UK requirements.
• Diagnose and resolve complex system-level faults across multi-technology platforms.
• Build strong relationships with healthcare professionals to ensure equipment uptime and customer satisfaction.
• Provide remote diagnostics and support from a home office, dialling into systems to troubleshoot and resolve issues where possible.
• Collaborate with engineering teams, service centres, and commercial functions to deliver exceptional service.
• Manage tools, spare parts, and travel logistics efficiently.
• Complete all required documentation accurately and within deadlines.
• Travel approximately 35–40% of the time, with occasional overnight stays.
• Attend international training courses as required.
• Be flexible to support overtime, short-notice callouts, and weekend shifts Compulsory. (1 in every 4 weekends)

Required Qualifications & Experience

• HNC (or equivalent) in Engineering or a related technical discipline.
• Field service experience (medical imaging experience advantageous but not essential – full training provided).
• Strong communication and interpersonal skills.
• Self-motivated, organised, and able to work independently.
• Experience with remote connectivity tools and diagnostics.
• Good IT skills, including familiarity with software installation, virtual machines, and troubleshooting.
• Full UK driving licence.
• Fluent in English.

Desirable Skills

• Experience with additional medical imaging modalities.
• Knowledge of DICOM and IT/network troubleshooting.
• Familiarity with CRM systems.
• Project management experience.

What We’re Looking For

We are looking for individuals who demonstrate both technical expertise and a mindset aligned with our core principles. Successful candidates will be passionate about serving patients, customers, and colleagues, while maintaining a strong focus on delivering the future of healthcare. They will embrace a Lean mindset, seek opportunities to improve processes, and demonstrate entrepreneurial thinking when solving challenges. We value team members who collaborate effectively, support one another, and contribute to a positive working environment where we can win together and enjoy the journey. In addition, we are looking for people who bring flexibility, positive energy, and a general willingness to take on new challenges, adapt to changing priorities, and support the needs of our customers, colleagues, and business. A proactive attitude, strong work ethic, and enthusiasm for continuous learning and development are essential for success in this role.

Technical expertise and a commitment to excellenceA passion to serve patients, customers, and colleaguesFocus on delivering the future of healthcareA Lean mindset with a drive for continuous improvementEntrepreneurial thinking and a proactive approach to problem solvingStrong collaboration skills and a team-first attitudeFlexibility, positive energy, and a general willingness to support the wider team and business needsAdaptability, enthusiasm, and a desire for continuous learning and development

Inclusion & Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support. #LI-BG1

Additional Information

Relocation Assistance Provided: No

At GE HealthCare, we see possibilities through innovation. We’re partnering with our customers to fulfill healthcare’s greatest potential through groundbreaking medical technology, intelligent devices, and care solutions. Better tools enabling better patient care. Together, we are not only building a healthier future but living our purpose to create a world where healthcare has no limits.