Diagnostic Imaging Field Service Engineer

Focus Resourcing Limited; Carlisle; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Death in service scheme

Pension

Perkbox - discount with retailers

Cycle to work scheme

Job summary

Focus Resourcing Limited is seeking a DI Field Service Engineer to cover the North Pennines/North West area. You will perform comprehensive maintenance on DI equipment across multi-vendor systems in UK hospital environments, with field visits and telephone support as needed.

The role requires 3+ years in healthcare, specialist ultrasound calibration experience, and formal OEM training. You will liaise with customers, maintain documentation, and collaborate with service teams to maintain quality

Qualifications

• Minimum 3 years in a healthcare environment.
• Experience with ultrasound equipment repair/calibration.

Responsibilities

• Perform maintenance and service for DI equipment on multi-vendor systems.
• Provide telephone assistance and field visits within the UK as required.
• Complete and maintain administration and documentation promptly.
• Provide professional information to customers on service calls.
• Build strong relationships with customers and users of the equipment.
• Collaborate with customer service and management to uphold high service quality.

Skills

Strong communication

Ultrasound repair/calibration

Healthcare experience 3+ years

OEM/training certificates

Education

HNC/D Electronics or equivalent

Manufacturer technical training

Job description

An excellent opportunity has arisen to work for our established client as an DI Field Service Engineer covering the North Pennines/North West area. Successful candidates will need experience of working in UK Hospital environments with relevant equipment/OEM training.

As the DI Field Service Engineer, you will be responsible for:

• Provide comprehensive maintenance and service for DI equipment on multi-vendor systems.
• Provide telephone assistance and field visits when and where required throughout the assigned region and when required throughout the UK.
• Complete and maintain all administration and documentation in allotted time, to ensure smooth data processing.
• Provide professional and regular information to the customer on related service calls.
• Build good working relationships with customers and users of the equipment.
• Collaborate with customer service and management teams to maintain company's high service quality standards.

In addition, there will be occasional assistance needed, giving engineering support on other modalities. Engineer will have the following related skills / experience:

• HNC/D Electronics or equivalent
• Formal training technical training with a relevant manufacturer is essential
• Experience of working in UK Hospital environments with relevant equipment
• Strong communication skills
• Experienced in the repair, calibration of ultrasound equipment
• Minimum of 3 years in a healthcare environment
• Has attended a range of OEM or other appropriate device specific training works and is in procession of relevant certificates

Benefits:

• 25 days holiday + bank holidays
• Death in service scheme
• Pension
• Perkbox - discount with different retailers
• Cycle to work scheme