Diabetes Outpatients Pathway Lead

University Hospitals of Derby and Burton NHS Foundation Trust; East Midlands; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Development opportunities

Mentorship support

Employee assistance programme

Discounted gym membership

Onsite fitness classes

Car schemes

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a Pathway Team Leader for our Diabetes Outpatients service. The post sits in the Community Planned Care Business Unit and focuses on managing a team, coordinating outpatient pathways, and delivering efficient appointment services.

The ideal candidate will have team leadership experience, be adept with Lorenzo and e-RS, and understand RTT processes.

Qualifications

• Significant experience in a patient administrative role including Outpatients.
• Experience of line management and people management.
• Experience of working with Lorenzo and e-RS.
• Strong organisational and prioritisation skills.
• Ability to communicate effectively with clinicians and patients.

Responsibilities

• Collate data and produce reports.
• Coordinate outpatient appointments, clinics and pathways.
• Provide administrative advice to the business unit.
• Apply knowledge of Lorenzo in the outpatient setting.
• Support service development and training of staff.
• Ensure ongoing training and development of the team.

Skills

Team leadership

Outpatients administration

IT literacy

Negotiation

Communication

Education

English to O Level/GCSE

Tools

Lorenzo

e-RS

Job description

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a Pathway Team Leader for our Diabetes Outpatients service. The post sits in the Community Planned Care Business Unit and focuses on managing a team, coordinating outpatient pathways, and delivering efficient appointment services.

The ideal candidate will have team leadership experience, be adept with Lorenzo and e-RS, and understand RTT processes.