Development Manager - London, E3

Encore; Greater London; In loco; GBP 70.000 - 75.000; Tempo pieno

Descrizione del lavoro

Encore is seeking a Residential Development Manager to lead the mobilisation of a brand-new, state-of-the-art residential scheme in London. The role involves managing on-site teams, coordinating maintenance, and ensuring communal areas meet the highest standards as the development grows toward 1,500 homes over a 10-year horizon.

You will foster strong contractor relationships, oversee safety compliance, manage budgets, and deliver exceptional resident service while supporting directors and

Competenze

• Proven experience managing prestigious residential developments or similar environments such as hospitality or armed forces.
• Experience mobilising a development from ground up is advantageous.
• Strong leadership skills with mentoring and developing teams.
• Contractor management experience, including assessing and approving works.
• Financial management experience (desirable).

Mansioni

• Lead and support on-site team to deliver smooth mobilisation and operation.
• Oversee planned and reactive maintenance, including contractor relationships and safety compliance.
• Ensure communal areas are presented to the highest standard.
• Deliver excellent customer service to residents and visitors.

Conoscenze

Leadership

Contractor management

Time management

Communication

Microsoft Office

Strumenti

Microsoft Office

Descrizione del lavoro

We’re seeking a passionate and proactive Residential Development Manager to lead the mobilisation of a brand-new, state-of-the-art residential scheme. This is an exciting opportunity to work alongside one of the UK’s leading developers and play a pivotal role in shaping an iconic new community from the ground up.

This landmark development will comprise approximately 1,500 residential units, complemented by commercial spaces and a range of high-quality amenities. Delivered in phases over a 10-year period, this site is coming up to its 1-year anniversary of being open with 380 homes already delivered.

• Location: E3, London
• Salary: £70,000-£75,000
• Hours: Monday to Friday 8:30am-5pm

The Role

• Manage and support the on-site team.
• Oversee planned and reactive maintenance, including contractor relationships.
• Ensure communal areas are presented to the highest standard.
• Deliver excellent customer service to residents and visitors alike.

What You’ll Do

• Building Management
• Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.
• Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.
• Coordinate planned maintenance, ensuring timely execution to required standards.
• Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.
• Conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.
• Handle refuse management, ensuring cleanliness and accessibility of bin stores.
• Monitor parking compliance and address related issues.
• Provide input for budgets, residents’ meetings, and communication with directors.
• Maintenance & Repairs
• Arrange and follow up on reactive and planned maintenance.
• Carry out minor repairs such as replacing bulbs, adjusting doors, and other small tasks.
• Coordinate and follow up on emergency repairs.
• Resident Services
• Oversee front-of-house services, including parcel locker system and key handling.
• Issue and monitor licences for pets, alterations, and subletting.
• Welcome new residents, introduce house rules, and provide a visible on-site presence.
• Oversee tenant move-ins and move-outs, minimising disruption and damage to communal areas.
• Team Management
• Lead, mentor, and support on-site staff, ensuring they have the tools and training to excel.
• Manage staff rotas, holidays, and appraisals to maximise team efficiency.
• Enforce policies and procedures, ensuring consistency and compliance.

What You’ll Bring

Experience

• Proven experience managing prestigious residential developments or similar environments such as hospitality or armed forces.
• Experience working on a mobilising development in the past would be highly advantageous but not essential.
• Strong leadership skills, with experience mentoring and developing teams.
• Contractor management expertise, including assessing and approving works.
• Financial management experience (desirable).

Skills

• Exceptional time management and task prioritisation.
• Outstanding communication skills, both written and verbal.
• Proficient in Microsoft Office (Excel, Word, Outlook).

Behaviours

• Accountability: Take ownership and see tasks through to completion.
• Attention to Detail: Passionate about delivering excellence in every aspect.
• Commitment: Proud to make a difference and go above and beyond.
• Positivity: Embrace challenges with a can-do attitude.
• Curiosity: Continuously learn, question, and seek improvement.

What You Need

• Experience in mobilising a brand new site is preferred but not essential.
• Eligibility to work in the UK.
• A good standard of education (essential).
• Full, clean driving licence (preferred but not essential).

Why Join Us?

Join a leading UK management agent to partner with a developer at the forefront of placemaking. This is a rare opportunity to influence how a new community takes shape, backed by a supportive team, a premium setting, and long-term career growth.