Developer and Support Analyst

Glyndŵr University; Wrexham; On-site; GBP 38,000 - 52,000; Full time

Job summary

Glyndŵr University in Wales seeks a skilled Developer and Support Analyst to join the Information Services team. You will develop, support and enhance university applications, databases and integrations to deliver reliable digital services.

You will analyse requirements, design technical solutions, support critical systems and contribute to projects that improve processes and user experience. Strong SQL/C#/PHP skills and experience with Oracle and web tech are essential.

Qualifications

• Experience developing, supporting and maintaining applications, databases and integrations.
• Strong skills in MS SQL, C#, PHP and web technologies.
• Ability to translate business requirements into technical solutions.
• Experience testing, deploying and supporting software developments and enhancements.

Responsibilities

• Developing, maintaining and supporting applications, databases and system integrations.
• Designing and implementing solutions using technologies such as MS SQL, C#, PHP, Entity Framework, Oracle and web technologies.
• Working with stakeholders to identify requirements and deliver system improvements.
• Testing, deploying and supporting software developments and enhancements.
• Providing technical support, troubleshooting and problem resolution.
• Supporting database administration, security, resilience and data integrity.
• Maintaining technical documentation and contributing to digital transformation projects.

Skills

MS SQL

C#

PHP

Entity Framework

Oracle

Web technologies

Analytical skills

Troubleshooting

Requirements analysis

Job description

We are seeking a skilled and motivated Developer and Support Analyst to join the Information Services team. This role is responsible for the development, support and enhancement of the University's applications, databases and integrations, helping to deliver reliable, secure and effective digital services.

Working closely with stakeholders across the University, you will analyse requirements, develop technical solutions, support business-critical systems, and contribute to projects that improve business processes and user experience. The role also includes maintaining existing systems, supporting the modernisation of legacy applications, and providing technical support for a range of business systems.

Key responsibilities include:

• Developing, maintaining and supporting applications, databases and system integrations.
• Designing and implementing solutions using technologies such as MS SQL, C#, PHP, Entity Framework, Oracle and web technologies.
• Working with stakeholders to identify requirements and deliver system improvements.
• Testing, deploying and supporting software developments and enhancements.
• Providing technical support, troubleshooting and problem resolution.
• Supporting database administration, security, resilience and data integrity.
• Maintaining technical documentation and contributing to digital transformation projects.
• Experience developing, supporting and maintaining applications, databases and integrations.
• Strong technical skills in relevant development technologies, including MS SQL, C#, PHP and web technologies.
• Experience translating business requirements into effective technical solutions.
• Strong analytical, problem-solving and troubleshooting skills.
• Experience delivering system developments, enhancements and support services.
• Ability to manage workloads effectively and work collaboratively with stakeholders.
• Commitment to delivering secure, reliable and high-quality digital services.

We particularly welcome applications from individuals who enjoy working collaboratively across technical and non-technical teams to deliver innovative digital solutions that support teaching, learning and business operations.

Wrexham University is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates and will ensure applicants will not be discriminated against due to their protected characteristics under the Equality Act 2010. The University will make all efforts to meet your access requirements. Please contact your People Team as soon as possible to discuss any adjustments or assistance you may need to complete your application form, or to answer any queries you may have.

We welcome applications in Welsh and English. Any applications submitted in Welsh will not be treated less favourably than applications submitted in English.