System Configuration Analyst

Cardiff Metropolitan University; Cardiff; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Annual leave 25–30 days

LGPS membership

Family-friendly policies

Learning and development

Sports facilities

Wellbeing support

Job summary

Cardiff Metropolitan University is replacing its Student Record System with a cloud-based platform. The Configuration Analyst will configure the new system using no-code tools, collaborate with the supplier and SMEs, and translate business processes into working configuration.

You will document decisions, maintain configuration logs, and participate in iterative build sessions to ensure the system aligns with agreed processes and requirements before go-live.

Qualifications

• Demonstrable experience configuring enterprise software, ideally SaaS/ERP, to defined business requirements.
• Ability to translate process designs into working configuration and document decisions clearly.
• Strong written and verbal communication, with collaboration across SMEs and suppliers.

Responsibilities

• Configure the Student Record System in line with standard processes and out-of-the-box functionality.
• Collaborate with vendor, SMEs and technical teams to validate and implement configurations.
• Translate process outputs and specs into working system builds with thorough configuration logs.
• Participate in iterative configuration workshops and incorporate feedback into builds.
• Report progress, risks and issues to the Project Manager and maintain status records.

Education

Bachelor's or equivalent in IT/CS/Business Information Systems

Job description

System Configuration Analyst

The Student Record System Programme is replacing Cardiff Metropolitan University's current system a with a modern, cloud-based platform that will transform how we manage the full student lifecycle.

Central to making that new system work is getting the configuration right, and that is precisely what this role is about.

As Configuration Analyst, you will be responsible for the configuration and build of the new Student Record System (SRS), working within the SRS Programme team to ensure the system is set up in line with agreed standardised processes and requirements.

This is a functional, business-facing configuration role. Configuration is done through the vendor's no-code tools and interfaces. You will not be writing code, scripts, or integrations.

You will collaborate closely with the supplier, Subject Matter Experts, and technical colleagues across the programme, turning agreed process designs into a working, tested system ready for go-live.

You'll lead the way by:

• Configuring the Student Record System in line with agreed business processes, out-of-the-box functionality, and defined exceptions.
• Working closely with the system vendor and SMEs to understand and validate business processes prior to and during configuration.
• Translating process outputs and configuration specifications into working system builds, documenting configuration decisions and maintaining an accurate configuration log throughout the programme.
• Participating in iterative configuration workshops and reviews, incorporating feedback into subsequent build iterations.
• Reporting progress, risks, and issues to the relevant Project Manager, maintaining accurate records of configuration status across all assigned workstreams.

What you'll bring

You will be a methodical, detail-focused individual with genuine, demonstrable experience of configuring enterprise software, ideally a SaaS or ERP platform, against defined business requirements and process designs. You will be comfortable working hands-on within a live build, translating process outputs into working configuration, and explaining what you have built clearly to colleagues who may not share your technical background.

You will bring strong analytical skills, the discipline to document configuration decisions accurately and consistently, and the collaborative instincts needed to work closely with Subject Matter Experts and supplier consultants throughout an iterative implementation.

A degree-level qualification in IT, Computer Science, Business Information Systems or a related discipline (or equivalent professional experience) is essential.

• Demonstrable experience of configuring or implementing enterprise software systems, ideally including SaaS or ERP platforms, in line with defined business requirements and process designs.
• Experience of working closely with subject matter experts and operational stakeholders to understand and validate business processes prior to and during system configuration.
• Ability to translate process design outputs and functional specifications into working system builds, with experience of documenting configuration decisions and maintaining accurate configuration logs.
• Experience of participating in iterative configuration workshops and reviews, demonstrating system functionality to stakeholders and incorporating feedback into subsequent build iterations.Strong attention to detail and a methodical approach to configuration work, with a commitment to accuracy, consistency, and thorough documentation throughout the build.
• Good written and verbal communication skills, with the ability to explain system functionality clearly to non-technical stakeholders and contribute effectively to cross-functional project teams.

Why join Cardiff Metropolitan University?

We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.

• Annual leave of 25 days rising to 30 days, plus 12 bank holiday / concessionary days (pro rata if part time).
• Membership of the Local Government Pension Scheme with generous monthly contributions.
• Excellent family friendly policies - take a look on our Policy Hub page.
• Opportunities to learn and develop your skills with access to library and digital services facilities.
• Excellent sports and fitness facilities with subsidised membership.
• Free family access to our independent specialist wellbeing support provider, Health Assured.

Cardiff Metropolitan University is proud to be a Disability Confident employer and a signatory of the Armed Forces Covenant.

All applicants with disabilities, or those who are part of the Armed Forces community who during the shortlisting process meet the essential criteria for the role will be progressed to the next stage.

The University is committed to creating a highly inclusive culture. We offer family friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector.

Why Work Here?

We invite you to join our collaborative community!

Dating back to 1865, we remain rooted in Wales with a global reach, offering you a world of opportunity. Our education, research and innovation deliver positive impact for equality, social inclusion and environmental sustainability, locally, nationally and internationally.

Are you ready to contribute to something remarkable?

Join us in helping us to progress and deliver real change.