Developer Advocate

MediaKind; Southampton; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Bonus

Comprehensive benefits package

Wellbeing program

Training & development

Job summary

MediaKind is seeking a Developer Advocate to join the Product Management team in Southampton. You will translate complex streaming tech into accessible experiences for developers, while growing a vibrant MK.IO developer community and shaping documentation and tutorials.

The role offers a hybrid work model with 2-3 days in the Southampton office, and involves creating technical content, hosting webinars, and engaging with developers at events.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Marketing or equivalent qualification
• Hands-on experience with web technologies, APIs, and modern development frameworks
• Exceptional written and verbal communication skills with the ability to explain complex technical concepts clearly
• Experience creating technical content (blog posts, tutorials, documentation, or videos)
• Strong empathy for developer frustrations and challenges
• Experience participating in developer communities, forums, or open source projects
• Natural networking ability and enthusiasm for building relationships
• Creative problem-solving and analytical mindset

Responsibilities

• Champion the Developer Community by advocating for developers and translating feedback into improvements
• Transform Developer Experience by modernising docs and learning resources
• Create compelling technical content including video, blogs, and tutorials
• Bridge complexity and simplicity by collaborating with engineering and ensuring developer-friendly interfaces

Job description

Who we are

At MediaKind, we’ve reshaped the future of streaming video.

As the world’s largest independent video technology company, and the leader in sports streaming, we power the most ambitious and demanding video experiences on the planet.

Our cloud-native, software-defined solutions help the world’s leading streamers and broadcasters build, deploy and scale premium video experiences. From live sport and entertainment to mission-critical broadcast, we help them deliver every moment to audiences, everywhere.

At MediaKind, innovation is driven by people. You'll join a global team of curious thinkers, problem-solvers, and builders who move quickly, collaborate openly, and are passionate about delivering technology that makes a real impact. We value ownership, practical thinking, and continuous learning, and we believe great ideas come from empowered teams.

If you're excited by solving complex challenges, working alongside talented colleagues around the world, and helping shape the future of video, we'd love to build what's next together.

Position Overview

We are looking for a Developer Advocate with a creative flair to join our Product Management team and help shape the future of how developers build with premium streaming infrastructure. This role is ideal for an early-career technologist who thrives at the intersection of complex technology and developer empathy--someone who can translate sophisticated streaming capabilities into accessible, delightful developer experiences.

Key Responsibilities

Champion the Developer Community

• Be the voice of developers within MK.IO, advocating for their needs and translating feedback into actionable product improvements
• Build and nurture our developer community through forums, social channels, and direct engagement
• Create and maintain feedback channels that ensure every developer voice is heard and valued

Transform Developer Experience

• Drive the transformation of our documentation and learning resources
• Design and create tutorials, guides, and interactive demos that makes MK.IO approachable for developers

Create Compelling Technical Content

• Produce engaging video content, blog posts, and tutorials that showcase the power and simplicity of our streaming platform
• Host webinars, speak at conferences, and represent MK.IO at developer events and meetups

Bridge Complexity and Simplicity

• Work closely with our engineering teams to ensure new features ship with developer-friendly interfaces and clear documentation
• Test and validate new features from a developer perspective, ensuring they meet our self-service standards

Desired Skills and Qualifications

• Bachelor's degree in Computer Science, Engineering, Marketing or equivalent qualification, with a strong passion for technology and flair for creativity
• Hands-on experience with web technologies, APIs, and modern development frameworks
• Understanding of video streaming concepts or eagerness to dive deep into media technology
• Competence in at least one programming language (Python, JavaScript, or similar)
• Exceptional written and verbal communication skills with the ability to explain complex technical concepts clearly
• Experience creating technical content (blog posts, tutorials, documentation, or videos)
• Strong empathy for developer frustrations and challenges
• Passion for helping others succeed and genuine enjoyment of developer interactions
• Experience participating in developer communities, forums, or open source projects
• Natural networking ability and enthusiasm for building relationships
• Creative problem-solving skills and willingness to experiment with new approaches
• Strong analytical skills to measure community engagement and content effectiveness
• Applicants must have the legal right to work in the UK on a long-term basis. Unfortunately, we are unable to offer sponsorship for this role.

What Makes This Role Special

• Industry Impact: You'll be working with streaming technology that powers some of the world's most-watched content -- reaching millions of viewers worldwide.
• Community Building: Help us build and nurture a thriving developer community from the ground up.
• Content Creation Freedom: We're looking for someone who will bring fresh ideas to how we educate and engage developers.

Location:

Southampton UK, Hybrid (2-3 days a week office based)

Benefits:

• Competitive salary and bonus
• Comprehensive benefits package
• MediaKindness Wellbeing Program
• Ongoing training and professional development opportunities
• Collaborative and dynamic work environment
• Flexible work arrangements

Join our team at MediaKind and be part of a dynamic and supportive environment where your contributions make a meaningful impact on our success.

Here at MediaKind, we are dedicated to creating an inclusive workplace where we appreciate the unique skills, capabilities and perspectives that our people bring. We believe that diverse teams are better for our employees, customers and our business. Everyone’s identity, background and life experiences add to the MediaKind story, and we welcome all.