Despatch Planner

Rubicon Recruitment; Salisbury; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Full training provided

Forklift training available

Permanent role

Structured working environment

Supportive management

Job summary

Rubicon Recruitment is seeking a Despatch Planner for a permanent role in a manufacturing/logistics setting in the UK. You will be trained on systems and processes and supported by a structured environment.

You will process schedules, generate works orders, and liaise with customers to track order status, including forklift tasks as needed. A forklift licence is desirable; training is provided where necessary.

Qualifications

• Experience working within a manufacturing or logistics environment preferred.
• Confident using MRP or similar planning systems.
• Forklift licence (FLT) desirable but not essential, as training can be provided.
• Strong organisational skills and a keen eye for detail.
• Comfortable liaising with customers and internal teams alike.

Responsibilities

• Receive, process, and maintain customer and supplier schedules and orders.
• Generate works orders and issue them to the relevant team leader or stores area.
• Prepare and pack customer shipments in line with customer-specific packaging procedures.
• Liaise with customers via email, telephone, and online portals regarding order status.
• Load and unload customer packaging and product, including via forklift truck.
• Maintain accurate filing systems and customer logistics query portals.

Skills

Organisational skills

Attention to detail

Customer liaison

Tools

MRP planning systems

Job description

Day 1: You've got a desk, a walkthrough of the MRP system, and an introduction to the team you'll be working alongside.

Day 30: You're confidently processing customer schedules, generating works orders, and liaising directly with customers on order status.

Day 90: You're trusted to keep the whole despatch process running smoothly, from schedule to shipment, with your accuracy relied on across the team.

As a Despatch Planner, you'll benefit from:

• Full training provided on systems and processes
• Forklift training available if not already held
• A stable, permanent role within a well-established business
• Opportunity to build genuine expertise acrossplanningandlogistics
• Supportive management and a structured working environment

As a Despatch Planner, your responsibilities will include:

• Receive, process, and maintain customer and supplier schedules and orders
• Generate works orders and issue them to the relevant team leader or stores area
• Prepare and pack customer shipments in line with customer-specific packaging procedures
• Liaise with customers via email, telephone, and online portals regarding order status
• Load and unload customer packaging and product, including via forklift truck
• Maintain accurate filing systems and customer logistics query portals

As a Despatch Planner, your experience will include:

• Experience working within amanufacturingorlogisticsenvironment preferred
• Confident using MRP or similar planning systems
• Forklift licence (FLT)desirable but not essential, as training can be provided
• Strong organisational skills and a keen eye for detail
• Comfortable liaising with customers and internal teams alike

If you're looking for aDespatch Plannerrole where your organisation and reliability genuinely make a difference, this is a great opportunity to settle into a permanent position.