Despatch Operations Administrator

Kronospan; Chirk; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Interesting and challenging work

Continued training, support and career

Industry-leading colleagues

Job summary

Kronospan UK is seeking an organised despatch administrator to join our logistics team. Based in the despatch office, yard and warehouse, you will coordinate drivers, prepare paperwork and support outbound deliveries.

You will ensure health and safety compliance, maintain records and liaise with warehouse staff, drivers and sales to achieve accurate and timely deliveries. A proactive approach and strong MS Office skills are essential.

Qualifications

• Excellent organisational and multitasking skills for managing despatches in a warehouse.
• Strong verbal and written communication with drivers, customers and internal teams.
• Proficiency in Microsoft Office (Excel, Outlook, Word).
• Problem-solving, attention to detail, and calmness under pressure.

Responsibilities

• Hands-on role based in the despatch office, yard and warehouse.
• Coordinate HGV drivers and despatch forklifts to ensure on-time deliveries.
• Ensure compliance with health and safety standards and company procedures.
• Prepare and process despatch documentation, including delivery notes.
• Communicate with warehouse, drivers and sales to coordinate outbound loads.
• Schedule and track outgoing deliveries to meet deadlines.
• Maintain accurate records of all outgoing goods and update systems.
• Perform regular checks on despatch paperwork and flag discrepancies.
• Support the despatch team with administrative tasks.

Skills

Organisational skills

Multitasking

Communication

Microsoft Office

Tools

Microsoft Office

Job description

Kronospan is a world-leading manufacturer of wood-based panels with over 40 sites worldwide employing 15,000 people. Our private ownership structure fosters a culture of ambition and entrepreneurship, which sits at the heart of Kronospan's vision and values.
To help support the Logistics department we are now looking for a skilled administrator, who can add real value to a dynamic and fast paced environment.

Job Description

• Hands on active role based in our despatch office, yard and warehouse.
• Support the day-to-day smooth running of dispatch operations, coordinating HGV drivers and despatch forklift truck drivers to ensure customer satisfaction and on-time, in-full deliveries.
• Ensure compliance with health and safety standards and company procedures.
• Prepare and process despatch documentation, including delivery notes.
• Communicate with warehouse staff, drivers, and sales teams to coordinate outbound loads.
• Schedule and track outgoing deliveries to ensure deadlines are met.
• Maintain accurate records of all outgoing goods and update systems accordingly.
• Perform regular checks on despatch paperwork and flag any discrepancies.
• Support the despatch team with administrative tasks as needed

Qualifications

Excellent organisational and multitasking skills with the ability to prioritise and manage multiple despatches efficiently in a warehouse environment.
Strong communication skills (verbal and written) for coordinating with HGV and Forklift drivers, customers and internal departments.
Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
Strong problem-solving abilities and attention to detail.
Ability to work under pressure, remain calm and assertive whilst resolving discrepancies.

Additional Information

Just some of what we are able to offer includes:

• Competitive salary
• Interesting and challenging work
• Continued training, support and career development.
• The opportunity to work with and learn from, industry leading people who are committed to excellence

Our Ref: #LI-AM2