Despatch & Office Operations Coordinator

Strive Badge; Greater London; On-site; GBP 23,000 - 28,000; Full time

Job summary

Strive Badge, a leading promotional merchandise company with offices in North Finchley, North London, is seeking a Despatch Coordinator/Office Administrator. This full-time role is 37.5 hours per week, Monday to Friday, in the office, with a salary of £25,000 per annum.

You will provide administrative support to a small head office team, handle despatch duties, coordinate shipments, and liaise with suppliers and customers to maintain high service standards.

Qualifications

• Attention to detail and multi-tasking are essential in a busy office role.
• Ability to prioritise and schedule a busy workload.
• Excellent communication skills, both verbal and written.
• Good IT literacy and organisational skills are required.
• Ability to lift, sort and pack consignments as part of despatch duties.
• Professional and punctual in all duties.

Responsibilities

• Despatch and post room duties.
• Sorting, lifting, and packing consignments.
• Tracking shipments from far east factories.
• Processing despatch sheets, invoices and packing lists from suppliers.
• Ensuring all orders are on schedule and chasing overdue orders.
• Arrange DHL/FedEx pick-ups in the UK and manage courier deliveries.
• Ship goods to the UK and Europe; liaise with factories and shippers.

Skills

Attention to detail

Multi-tasking

Prioritisation

Telephone manners

Communication skills

Organization

Customer focus

Stakeholder communication

IT literate

Time management

Punctuality

Manual handling

Job description

Strive Badge, a leading promotional merchandise company with offices in North Finchley, North London, is seeking a Despatch Coordinator/Office Administrator. This full-time role is 37.5 hours per week, Monday to Friday, in the office, with a salary of £25,000 per annum.

You will provide administrative support to a small head office team, handle despatch duties, coordinate shipments, and liaise with suppliers and customers to maintain high service standards.