Logistics Coordinator

Xcede; Greater London; On-site; GBP 21,000 - 28,000; Full time

Job summary

Xcede is seeking a proactive Logistics & Office Services Assistant to support a busy corporate office in London. The role focuses on mail, deliveries, office supplies and courier services, while delivering excellent customer service to colleagues across the business.

This hands-on position suits someone who enjoys a fast-paced environment, can stay organised, and takes pride in keeping the mailroom and logistics running smoothly.

Qualifications

• Prev experience in mailroom, office services, facilities or logistics.
• Excellent organisational skills with attention to detail.
• Strong customer service and communication skills.
• Proficient in Microsoft Office and logistics systems.

Responsibilities

• Receive, log and distribute incoming mail and deliveries.
• Process outgoing mail and courier shipments.
• Coordinate courier collections and vehicle bookings.
• Deliver packages and confidential documents across the building.
• Maintain stock levels of office stationery and logistics supplies.
• Keep mailroom safe, tidy and compliant with Health & Safety standards.
• Build relationships with internal staff and couriers.
• Assist with general office logistics as required.

Skills

Organisational skills

Customer service

Communication skills

MS Office / Office systems

Multi-tasking

Independent working

Manual handling

Tools

Microsoft Office

Package tracking systems

Franking equipment

Job description

We're looking for a proactive and organised Logistics & Office Services Assistant to join a busy corporate office environment. This role is central to the smooth day-to-day running of the workplace, ensuring mail, deliveries, office supplies and courier services are managed efficiently while providing excellent customer service to employees across the business. This is a hands‑on role suited to someone who enjoys being active, thrives in a fast‑paced environment and takes pride in delivering a high standard of operational support.

Key Responsibilities

• Receive, log and distribute incoming mail, parcels and deliveries across the office.
• Prepare, process and dispatch outgoing mail and courier shipments using company systems and franking equipment.
• Coordinate courier collections and passenger vehicle bookings, ensuring cost‑effective solutions are used.
• Deliver packages and confidential documents promptly throughout the building.
• Support the distribution of company publications and printed materials.
• Maintain stock levels of office stationery, tea points and logistics supplies, raising replenishment requests when required.
• Ensure the mailroom and logistics areas remain secure, organised and compliant with Health & Safety standards.
• Carry out regular housekeeping and maintain a clean, safe working environment.
• Build positive relationships with internal employees and external courier providers.
• Assist with general office logistics and provide ad hoc operational support as required.

Skills & Experience

• Previous experience within a mailroom, office services, facilities, logistics or workplace support environment.
• Excellent organisational skills with strong attention to detail.
• Strong customer service and communication skills.
• Comfortable using Microsoft Office and package tracking/logistics systems.
• Ability to prioritise multiple tasks within a busy office.
• Reliable, proactive and able to work independently.
• Comfortable with manual handling and moving parcels where required.

2 month contract - ASAP Start

Location London - onsite

Rate - £15p/h