Despatch Manager – Lead Fast-Paced FMCG Warehouse

Banham Poultry (2018) Limited; Attleborough; On-site; GBP 40,000 - 56,000; Full time

Job summary

Banham Poultry (2018) Limited is seeking an experienced Despatch Manager to lead our busy warehouse and despatch operation, ensuring orders are picked, loaded, and dispatched safely, efficiently, and accurately.

You will collaborate with Production, Planning, Transport and other departments to meet customer deadlines while maintaining high standards of food safety, quality, and Health & Safety. A proactive, hands-on leader will thrive here.

Qualifications

• Previous experience managing a warehouse, despatch or logistics operation.
• Experience within FMCG, food manufacturing or another fast-paced operational environment.
• Proven ability to lead, coach and develop teams.
• Strong organisational and planning skills.
• Experience managing KPIs and driving operational improvements.
• Good understanding of warehouse operations, stock control and customer service.
• Knowledge of Health & Safety, Food Safety and Quality standards.
• Excellent communication skills and the ability to build strong working relationships.
• A proactive, hands-on approach with a continuous improvement mindset.

Responsibilities

• Leading, motivating, and developing the Despatch management and warehouse teams.
• Creating a positive culture where people feel supported, engaged, and accountable.
• Ensuring customer orders are dispatched accurately and on schedule.
• Driving operational performance, productivity, and service levels.
• Monitoring KPIs, identifying opportunities for improvement and implementing solutions.
• Managing stock accuracy and warehouse efficiency.
• Ensuring compliance with Food Safety, Quality, GMP and Health & Safety standards.
• Working collaboratively with other departments to achieve business objectives.
• Managing labour planning, training, and performance.
• Leading continuous improvement initiatives across the department.

Skills

Leadership

People management

Problem solving

Communication

Organisation

Job description

Banham Poultry (2018) Limited is seeking an experienced Despatch Manager to lead our busy warehouse and despatch operation, ensuring orders are picked, loaded, and dispatched safely, efficiently, and accurately.

You will collaborate with Production, Planning, Transport and other departments to meet customer deadlines while maintaining high standards of food safety, quality, and Health & Safety. A proactive, hands-on leader will thrive here.