Despatch & Intake Lead – Food Manufacturing

Pilgrim's Europe; Greater London; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary and benefits

Opportunity to lead a key operational:

Ongoing development and career growth

Quality, people and operational-exelll

Be part of a company that values audit

Health & safety culture

Job summary

Pilgrim's Europe is seeking an experienced Despatch and Intake Manager for our Ballymena site. You will lead material and goods movements, storage, and dispatch, ensuring accuracy and timely delivery while maintaining safety and quality standards.

Reporting to the Supply Chain Operations Manager, you will drive performance, coach a high-performing team, manage capacity, and partner with Planning and Production to minimise stock risks and waste.

Qualifications

• Experience in food manufacturing, FMCG warehousing, or supply chain environment.
• Experience leading Despatch, Warehouse, Intake, Stores, or Logistics operations.
• Strong inventory management and stock control experience.
• Proven ability to deliver operational KPIs and drive continuous improvement.
• Excellent leadership, communication, and stakeholder management skills.
• Experience working with warehouse management systems and operational reporting.

Responsibilities

• Lead the Despatch and Intake functions, ensuring the smooth flow of materials and finished goods across the site.
• Manage inventory, storage, stock rotation, and dispatch activities to maximise efficiency and minimise waste.
• Ensure customer orders are fulfilled accurately and delivered on time and in full.
• Oversee on-site and off-site storage operations, including deep-chill inventory management.
• Coordinate future capacity requirements to support business growth and operational demands.
• Deliver departmental KPIs across service, cost, labour utilisation, stock control, quality, and customer satisfaction.
• Drive continuous improvement initiatives to optimise warehouse performance and reduce operating costs.
• Identify opportunities to improve efficiencies, reduce waste, and support profit improvement plans.
• Monitor stock accuracy, inventory values, picking performance, delivery performance, and service levels.

Skills

Management experience

Leadership

Stakeholder management

Communication

Organisational skills

Problem solving

WMS experience

Education

Third-level qualification or equivalent

Tools

SAP experience

Job description

Pilgrim's Europe is seeking an experienced Despatch and Intake Manager for our Ballymena site. You will lead material and goods movements, storage, and dispatch, ensuring accuracy and timely delivery while maintaining safety and quality standards.

Reporting to the Supply Chain Operations Manager, you will drive performance, coach a high-performing team, manage capacity, and partner with Planning and Production to minimise stock risks and waste.