Despatch & Intake Lead - Food Manufacturing

Pilgrim's Europe; Ballymena; Sur place; GBP 42 000 - 60 000; Plein temps

Résumé du poste

Pilgrim's Europe is seeking an experienced Despatch and Intake Manager to lead the movement, storage, and distribution of materials at our Ballymena site. You will work with Production, Planning, Procurement, Technical, and Logistics teams to ensure safe, efficient operations aligned with customer requirements.

The role requires proven management experience in food manufacturing or FMCG warehousing, strong inventory control, and the ability to drive KPIs and continuous improvement in a

Qualifications

• Experience in food manufacturing, FMCG, warehousing or supply chain environment.
• Proven ability to deliver operational KPIs and drive continuous improvement.
• Excellent leadership, communication and stakeholder management skills.
• Strong inventory management and stock control experience.

Responsabilités

• Lead the Despatch and Intake functions, ensuring the smooth flow of materials and finished goods across the site.
• Manage inventory, storage, stock rotation, and dispatch activities to maximise efficiency and minimise waste.
• Ensure customer orders are fulfilled accurately and delivered on time and in full.
• Oversee on-site and off-site storage operations, including deep-chill inventory management.
• Coordinate future capacity requirements to support business growth and operational demands.
• Ensure all warehouse, intake, and dispatch systems and processes are fully compliant and effectively managed.
• Deliver departmental KPIs across service, cost, labour utilisation, stock control, quality, and customer satisfaction.
• Drive continuous improvement initiatives to optimise warehouse performance and reduce operating costs.
• Identify opportunities to improve efficiencies, reduce waste, and support profit improvement plans.
• Monitor stock accuracy, inventory values, picking performance, delivery performance, and service levels.
• Work collaboratively with Planning and Production teams to minimise short-coded stock and inventory risks.
• Lead, coach, and develop a high-performing team, creating a culture of engagement, accountability, and continuous improvement.
• Support succession planning, training, and development across the department.
• Manage performance, attendance, and employee engagement activities.
• Foster strong communication and collaboration across site functions.
• Champion a positive Health & Safety culture and lead by example.
• Ensure compliance with Food Safety, Health & Safety, Hygiene, and company standards.
• Maintain audit-ready operations and support internal and external audit requirements.
• Ensure appropriate controls, risk assessments, and safe systems of work are embedded across the department.

Connaissances

People management

Leadership

Stakeholder management

Inventory control

Process improvement

WMS systems

Formation

Third-level qualification

Outils

SAP

Description du poste

Pilgrim's Europe is seeking an experienced Despatch and Intake Manager to lead the movement, storage, and distribution of materials at our Ballymena site. You will work with Production, Planning, Procurement, Technical, and Logistics teams to ensure safe, efficient operations aligned with customer requirements.

The role requires proven management experience in food manufacturing or FMCG warehousing, strong inventory control, and the ability to drive KPIs and continuous improvement in a