Desktop Support Specialist

JR United Kingdom; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the finance sector is seeking a Desktop Support Specialist based in London. The role involves providing high-quality IT support, maintaining IT systems, and assisting with Telecoms in a contract position. Candidates should have strong knowledge in troubleshooting IT systems and protocols.

Qualifications

• Good level of knowledge in Windows OS environment
• Quality documentation is created and updated
• Proactive driver of change within IT perimeter

Responsibilities

• Provide day to day IT support and maintenance
• Liaise with head office and IT teams
• Assist with Telecoms support

Skills

IT troubleshooting

TCP/IP

DNS

DHCP

Telecoms

Job description

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Desktop Support Specialist, London (City of London)

Client: System Recruitment Specialists

Location: London (City of London), United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views: 4

Posted: 16.06.2025

Expiry Date: 31.07.2025

Job Description:

Trade Floor / Desktop Support – London - Contract

We are seeking an IT Support technician to assist an Investment Bank with Trade Floor and User support.

Working in the IT Support team and wider production department with day to day business as usual activities.

Responsibilities:

• Day to Day support and maintenance of IT, including liaising with head office and IT teams on norms and standards and helping to bridge the skills and knowledge gap.
• Following correct processes and procedures in line with standard operating procedures. Telecoms support included.

Tasks and Skills required

• Provide high quality IT support
• Good level of knowledge in all areas of IT troubleshooting - Windows OS environment
• Good level of knowledge on IT protocols - TCP/IP, DNS, DHCP etc
• Good level of knowledge on Telecoms (Mobile phone/Dealerboards/Softphone)
• Quality documentation is created where necessary and updated
• Being a proactive driver of change within the IT perimeter.