Desktop Support Engineer - Yeovil

DXC Technology; Yeovil; On-site; GBP 34,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

DXC Select – benefits package (private

Perks at Work discounts

Job summary

DXC Technology in Yeovil is seeking an experienced Desktop Support Engineer to provide deskside and remote end-user support on-site at client locations. The role covers build, deployment, asset management, and VIP support, with occasional travel within the local area.

The 37.5-hour week includes overtime and on-call duties. Eligibility for SC Security Clearance is required due to client work, and a proactive, collaborative approach is essential.

Qualifications

• Experience in a Deskside Support role with Windows 10/11.
• Strong hardware/software troubleshooting and escalation skills.
• Knowledge of SCCM, AD, Entra and security best practices.

Responsibilities

• Desktop/Laptop/VDI build, deploy, and support for end users.
• Asset and peripheral deployments, hardware maintenance.
• VIP and client project support, L2/L3 assistance as needed.
• Occasional travel within the area for site coverage (2 hours max).

Skills

Deskside support

Team collaboration

Time management

Verbal communication

Written communication

Self-motivation

Travel flexibility

Tools

SCCM

Active Directory

Microsoft Entra

Trellix EPO

BitLocker

VPN client

Cisco

Zscaler

Wi‑Fi configuration

Job description

At DXC Technology, we’re people first. Why? Because it’s people that get the job done.

We have a flexible, autonomous, and open work culture. It’s successful because we have character: we’re proactive, collaborative, and ambitious; we find solutions, set standards, and make things happen. We’re focused on the future, so we keep our employees at the cutting-edge of their fields with personalized training programs. At DXC, you’ll find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do.

We are currently looking for an experienced Desktop Support Engineer to support one of our clients based on-site in Yeovil.

This is a full-time, position working a 37.5-hour week Monday to Friday. The ideal candidate will be required to have a flexible approach as overtime and on-call duties may be required.

Due to the nature of our client's work the successful candidate will need to be eligible to obtain SC Security Clearance.

Responsibilities:

• Desktop / Laptop / VDI build, configuration, deployment to end users
• Asset and peripheral deployments
• Work as part of a support team with laptop, desktop and VDI terminals support calls
• Hardware installation / upgrade / break fix for desktop, laptop, and server
• VIP support
• Assisting with customer projects
• Occasional travel required around the area to help cover Leave at sites (within a 2hr travel)

What we're looking for:

• Microsoft Windows 10, and 11 Operating Systems – Deployment, configuration, and support
• Support Microsoft Office 2016 onwards
• Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role
• Knowledge of Microsoft SCCM and OS / Application deployment
• Good verbal communication with an ability to communicate to all levels
• Good written communication: concise and accurate call logging, documentation, and email correspondence
• Good time management / organisational skills
• Work well as part of a team or independently
• Microsoft Windows 10 and / or 11 training, certification, and experience
• Legacy Operating Systems
• Active Directory management
• Understanding of Microsoft SCCM
• Experience of Microsoft Entra
• Experience of Trellix EPO and client-side agents
• Experience of client-side Wi‑Fi configuration and troubleshooting
• Experience of Windows Security configuration
• Experience of client encryption and VPN - Trellix, BitLocker, Cisco, F5 and Zscaler
• Previous experience in a similar role
• Willing to learn new skills and technologies
• Clean full driving license

What We Will Do for You

• Competitive compensation
• DXC Select – Our comprehensive benefits package (includes private health/medical insurance, gym membership and more)
• Perks at Work (discounts on technology, groceries, travel and more)

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

DXC Technology empowers global enterprises by modernizing IT systems, optimizing data architectures, and ensuring security across diverse cloud environments to enhance performance and customer experience.

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