Desktop Support Engineer - Investment - £50k

Saragossa; Greater London; On-site; GBP 40,000 - 50,000; Full time

Job summary

Join a dynamic IT team in a global investment firm where you will be the go-to IT generalist. This fully on-site position offers a unique opportunity to support users directly on the trading floor and tackle a variety of IT challenges, from fixing printers to writing automation scripts. You will thrive in a Microsoft environment and have the chance to develop your skills while contributing to a competitive advantage in investment technology. If you're looking to make your mark in an established firm and enjoy a fast-paced role, this is the perfect opportunity for you.

Qualifications

• Experience in IT support roles, particularly in smaller environments.
• Ability to handle 2nd line issues and work directly with users.

Responsibilities

• Provide IT support for users in a global investment firm.
• Fix hardware issues and automate tasks using PowerShell.

Skills

IT Support

PowerShell Scripting

Windows Administration

Active Directory

IT Asset Management

General IT Troubleshooting

Education

Relevant IT Certifications

Bachelor's Degree in IT or related field

Tools

Okta

Jamf

Job description

Direct message the job poster from Saragossa

Consultant at Saragossa - Creating competitive advantage for investment technology organisations

Support all users in this global investment firm as part of a small IT team that covers all IT issues.

You’ll be joining the London office as part of a small IT team, so you’ll get plenty of variety and will be the go-to IT generalist.

You will need to be an all-rounder. You’ll need to be ready to support anything from fixing a printer through to writing PowerShell scripts to automate frustrating monotonous tasks. You’ll have full access to systems admin, so you won’t have to escalate through other teams to get your work done.

This is a fully on-site position; no hybrid or remote working is offered. You’ll be paid well, with a salary up to £50,000. As a global company, there could be future opportunities to travel.

It’s expected that this could be the second or third role of your career, and you will cover mainly 2nd line issues. You’ll be sitting directly on the trading floor, interacting with traders and fixing issues throughout the day. You will need to have worked in a similar, smaller environment. A large banking type environment where you’ve worked as part of a large team is unlikely to be right.

This is a Microsoft environment, so experience across Windows, Active Directory, Okta, Jamf, and IT Asset Management tools is key.

Want to make your next move in an established Investment fund? Get in touch.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Information Technology and Engineering
• IT Services and IT Consulting and Financial Services