Application Support Engineer - £50K - SaaS

JR United Kingdom; City Of London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A growing SaaS company in central London seeks an Application Support Engineer to join their team. This role involves supporting bespoke applications and production platforms while working in a flexible, hybrid environment. Ideal candidates will have strong SaaS knowledge, analytical skills, and an eagerness to learn.

Qualifications

• Experience in application administration and support.
• Production support background.
• DevOps knowledge with AWS, Terraform, and CI/CD.

Responsibilities

• Support multiple bespoke applications and production platforms.
• Work directly with users to resolve inquiries and improve system performance.

Skills

Analytical skills

Problem-solving skills

Communication

Interpersonal skills

SaaS/application support knowledge

Tools

AWS

Terraform

CI/CD

SQL

Job description

Our client is a growing Software as a Service (SaaS) company, building cutting-edge platforms and data solutions for the advertising and marketing industry.

Based in central London, with flexible, hybrid working arrangements, they are looking to hire an Application Support Engineer to support multiple bespoke applications and production platforms.

If you enjoy working with users, possess strong SaaS/application support knowledge, and want to learn more about IT systems and technology infrastructure, this is the opportunity for you!

Requirements:

• Experience in application administration and support
• Production support background
• DevOps and automation knowledge - AWS, Terraform, CI/CD, etc.
• Strong analytical and problem-solving skills, SQL proficiency
• Excellent communication and interpersonal skills
• A proactive, motivated approach – the desire to learn new things and take on more responsibilities!