Junior Application Support Engineer

TieTalent; City Of London; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

An established industry player is seeking a Junior Application Support Engineer to join their dynamic team in London. This exciting role offers a hybrid working model, allowing you to balance office and remote work effectively. Ideal candidates will possess a strong foundation in application support, particularly within Financial Services or Financial Technology. You will be responsible for diagnosing software issues, managing support tickets, and utilizing various technologies such as Linux, SQL, AWS, and Python. If you're eager to grow your career in a supportive environment that values innovation and collaboration, this opportunity is perfect for you.

Qualifications

• 1-3 years in application support, preferably in Financial Services.
• Strong understanding of Linux, SQL, and cloud technologies.

Responsibilities

• Diagnosing and troubleshooting software issues efficiently.
• Managing support tickets and ensuring SLA compliance.

Skills

Communication Skills

Problem-Solving Skills

Time Management

Organizational Skills

Customer-Facing Experience

Tools

Linux

SQL

AWS

Python

Docker

Git

Elastic Stack

JIRA Service Desk

Job description

TieTalent City Of London, England, United Kingdom

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About

Financial Services Firm is hiring for a Junior Application Support Engineer for their team based in London.

This is a permanent role with a hybrid working model: 2 days in the office and 3 days remote. The ideal candidate will have previous experience in Financial Services or an interest in Financial Technology, with 1-3 years in application support. The salary ranges from £40K to £50K, depending on experience.

Responsibilities

• Diagnosing and troubleshooting software issues efficiently.
• Understanding of Linux, SQL, and cloud technologies such as AWS (EC2, S3, Lambda, CloudFormation).
• Experience with Python, Docker, and Git.
• Familiarity with Elastic Stack (Elasticsearch, Logstash, Kibana) for monitoring and analysis.
• Managing support tickets using JIRA Service Desk and ensuring SLA compliance.

Skills and Attributes

• Excellent communication and stakeholder management skills with a client-focused approach.
• Strong problem-solving skills.
• Good time management and ability to meet deadlines.
• Organizational skills and multitasking ability.
• Experience in customer-facing roles.

Please apply now for an immediate interview!

CBSbutler operates as an Employment Agency for permanent roles and as an Employment Business for temporary/contract roles. We are an Equal Opportunities employer and welcome applicants from all backgrounds.

Nice-to-have skills

• Linux
• SQL
• AWS and Lambda
• Python
• Docker
• Git
• Elastic Stack components

Work Experience

• Applications

Languages

• English

Seniority Level

• Entry level

Employment Type

• Temporary

Job Function

• Information Technology

Industries

• Technology, Information and Internet

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