Desktop Motor Engineer – Remote/Tech Desk

Gallagher Bassett; Ipswich; Hybrid; GBP 42,000 - 66,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

Collaborative culture with globalreach

Job summary

Gallagher Bassett in Ipswich is seeking a Desktop Motor Engineer to review repair methods and provide technical guidance on motor claims. You’ll leverage your bodyshop and motor engineering background to produce accurate repair assessments, review estimates, and support engineers across the claims journey while working Monday to Friday, with optional remote/hybrid arrangements.

The role emphasizes understanding modern vehicle repair methods, coordinating with customers and repairers, and

Qualifications

• Previous experience within a bodyshop, accident repair, motor engineering or vehicle damage assessment environment.
• Strong understanding of modern vehicle repair methods and damage assessment.
• Experience producing accurate repair estimates or repair assessments.
• Knowledge of estimating systems such as Audatex or similar platforms would be advantageous.

Responsibilities

• Produce accurate vehicle repair assessments in line with manufacturer repair methods.
• Review and authorise repair estimates within agreed authority levels.
• Assess vehicle damage and provide guidance on appropriate repair solutions.
• Review repair invoices and supporting documentation.
• Complete vehicle valuation, total loss and salvage assessments where required.
• Liaise with customers, repairers and engineering partners throughout the claims journey.
• Support the review and processing of engineering reports.
• Respond to engineering enquiries and assist with the management of team mailboxes.
• Share technical knowledge and provide support to colleagues across the team.
• Maintain high service standards while balancing customer and business requirements.

Skills

Bodyshop experience

Communication skills

Stakeholder management

Adaptability

Fast-paced environment

Tools

Audatex

Job description

Gallagher Bassett in Ipswich is seeking a Desktop Motor Engineer to review repair methods and provide technical guidance on motor claims. You’ll leverage your bodyshop and motor engineering background to produce accurate repair assessments, review estimates, and support engineers across the claims journey while working Monday to Friday, with optional remote/hybrid arrangements.

The role emphasizes understanding modern vehicle repair methods, coordinating with customers and repairers, and