Desk Adjuster / Property Claims Handler (CD195)

Exchange Street Claims ltd; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Desk Adjuster to manage property claims effectively. In this role, you will be the primary contact for policyholders, guiding them through the claims process and ensuring a supportive experience. Your responsibilities will include assessing damages, determining policy coverage, and negotiating settlements. This position offers an opportunity to work in a dynamic environment where your skills will directly impact customer satisfaction and claims resolution. If you are passionate about delivering exceptional service and have a keen eye for detail, this role is perfect for you.

Qualifications

• Experience in managing domestic property claims from notification to settlement.
• Strong customer service skills and ability to negotiate settlements.

Responsibilities

• Manage and process domestic property claims efficiently and accurately.
• Investigate claims to determine liability and policy coverage.

Skills

Customer Service

Claims Management

Negotiation

Investigation Skills

Education

Relevant Experience in Claims Handling

Job description

Desk Adjuster / Property Claims Handler (CD195)

As a Desk Adjuster, you will be the main point of contact for policyholders dealing with property claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements.

Key Responsibilities:

• Manage and process domestic property claims efficiently and accurately.
• Provide exceptional customer service by guiding policyholders through the claims process.
• Investigate claims to determine liability and policy coverage.
• Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution.
• Prepare detailed and accurate claim reports.
• Negotiate settlements in line with company policies and procedures.
• Maintain comprehensive and up-to-date records of all claims handled.

Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims 0161 667 0428 / [e-mail]. Job Ref: CD195.