Designer Toy Retail Associate | Customer Experience

POP MART UK CORPORATION LTD; Greater London; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Monthly appreciation gifts

Bonus scheme

Employee assistance programme (EAP)

Access to employee benefits platform (

Training and development programmes

Regular team events

Job summary

POP MART UK CORPORATION LTD is seeking a Full Time Sales Assistant for Stratford, London. You will deliver excellent customer service at the cashier point and assist shoppers with a friendly, proactive approach in a fast-paced retail environment.

Role involves flexible hours, including weekends and holidays, and working on site at the Stratford store. This position supports POP MART’s dynamic retail operations across Europe and the UK.

Qualifications

• Fluent in professional English with strong verbal and written communication skills.
• Proactive with strong customer service to provide a memorable shopping experience.
• Team-oriented with the ability to work well in a team.

Responsibilities

• Provide exceptional customer service and resolve customer issues or complaints.
• Manage the cashier point’s daily opening and closing procedures.
• Be available to work flexible hours, including nights, weekends, and holidays.

Skills

Fluent English

Customer service

Teamwork

Job description

POP MART UK CORPORATION LTD is seeking a Full Time Sales Assistant for Stratford, London. You will deliver excellent customer service at the cashier point and assist shoppers with a friendly, proactive approach in a fast-paced retail environment.

Role involves flexible hours, including weekends and holidays, and working on site at the Stratford store. This position supports POP MART’s dynamic retail operations across Europe and the UK.