Retail Assistant — Designer Toys & Customer Experience

Pop Mart; Greater London; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Monthly gifts

Bonus scheme

EAP access

Aon benefits

Training & development

Team events

40-hour week

Job summary

POP MART in London is seeking a Full Time Retail Assistant to join our flagship Camden High Street store. You will deliver exceptional customer service, handle cashier duties, and support daily store operations.

You should be fluent in professional English, proactive with customer service, and able to work as part of a team; flexible hours including nights, weekends, and holidays. This role offers exposure to a fast-paced, multicultural brand in a popular shopping district with opportunities for

Qualifications

• Fluent in professional English with excellent verbal and written skills.
• Proactive with strong customer service to create a memorable shopping experience.
• Team-oriented with the ability to collaborate in a retail setting.

Responsibilities

• Provide exceptional customer service and resolve customer issues.
• Manage the cashier opening and closing procedures.
• Be available to work flexible hours, including nights, weekends, and holidays.

Skills

Professional English

Customer service

Teamwork

Job description

POP MART in London is seeking a Full Time Retail Assistant to join our flagship Camden High Street store. You will deliver exceptional customer service, handle cashier duties, and support daily store operations.

You should be fluent in professional English, proactive with customer service, and able to work as part of a team; flexible hours including nights, weekends, and holidays. This role offers exposure to a fast-paced, multicultural brand in a popular shopping district with opportunities for