Pop Culture Retail Associate – London

Pop Mart UK; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Monthly appreciation gifts

Bonus scheme

Employee assistance program

Discount platform

Training and development

Team events

Job summary

POP MART is seeking a Full Time Sales Assistant to join the Stratford store in London. You will deliver friendly, professional service and help customers find items, handle transactions, and maintain store standards.

In return, POP MART offers monthly appreciation gifts, a structured bonus scheme, and opportunities for training and team events. Shift patterns include nights, weekends, and holidays, with a supportive, multicultural team.

Qualifications

• Fluent in professional English with strong verbal and written communication.
• Proactive with strong customer service to create a memorable shopping experience.
• Team-oriented with ability to work well in a team.

Responsibilities

• Provide exceptional customer service and resolve customer issues or complaints.
• Manage cashier opening and closing procedures.
• Be available to work flexible hours, including nights, weekends, and holidays.

Skills

Customer service

English proficiency

Teamwork

Job description

POP MART is seeking a Full Time Sales Assistant to join the Stratford store in London. You will deliver friendly, professional service and help customers find items, handle transactions, and maintain store standards.

In return, POP MART offers monthly appreciation gifts, a structured bonus scheme, and opportunities for training and team events. Shift patterns include nights, weekends, and holidays, with a supportive, multicultural team.