Design Sales Assistant

Magnet; Lichfield; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Uncapped bonus

Structured training and progression

Staff discount 80%

Wellbeing support

Virtual GP service

Holiday purchase scheme

Cycle to Work scheme

Job summary

Magnet in Lichfield is seeking a Design Sales Assistant to create a welcoming showroom experience, understand customer needs, and showcase our products and services with engaging guidance. You’ll help customers explore designs and manage showroom interactions to drive sales.

The role emphasizes high service standards, strong product knowledge, and collaboration with Kitchen Sales Designers to support the customer journey.

Qualifications

• Experience meeting sales targets or KPIs.
• Confident communicator with excellent customer service skills.
• Strong organisational and interpersonal skills.
• IT-literate with good attention to detail.
• Willingness to work weekends.

Responsibilities

• Welcome customers warmly and create a positive first impression.
• Demonstrate high standards of administrative support.
• Use strong product knowledge to inspire and guide customers.
• Manage appointments and support Kitchen Sales Designers throughout the customer journey.
• Focus on delivering exceptional customer experiences.
• Identify opportunities to contribute to store sales targets.

Skills

Sales targets

Customer service

Communication

Organisation

IT literacy

Tools

IT literacy

Job description

Lichfield Showroom

£26,538.49 base + uncapped commission (OTE circa 28,000+)

As a Design Sales Assistant, you’ll help create a warm and welcoming experience from the moment customers walk through the door. You’ll take the time to understand their needs, guide them around our inspiring showroom, and showcase Magnet’s products and services in a helpful and engaging way.

What You’ll Be Doing

• Welcome customers warmly and create a positive first impression
• Demonstrate high standards of administrative support
• Use strong product knowledge to inspire and guide customers
• Manage appointments and support Kitchen Sales Designers throughout the customer journey
• Focus on delivering exceptional customer experiences
• Identify opportunities to contribute to store sales targets

Who We’re Looking For

• Experience working to sales targets or KPIs
• Confident communicator with excellent customer service skills
• Strong organisational and interpersonal skills
• Great communication and organisation skills
• IT literate with good attention to detail
• Flexibility to work weekends

What You’ll Get

• Uncapped team bonus
• Structured training and career progression
• Up to 80% staff discount
• 200+ retail discounts and wellbeing support
• Access to our virtual GP service and employee assistance platform 24/7
• Holiday purchase scheme
• Cycle to Work scheme

Why Magnet?

At Magnet, we bring over 100 years of heritage, but our focus is firmly on the future.

As the UK’s leading kitchen specialist, our success is driven by the expertise, insight and innovation of our people.

We’re in the middle of an exciting transformation, with a real opportunity to shape how we work, grow and deliver for our customers. We’re always open to fresh thinking and new perspectives, so even if your experience doesn’t perfectly match, we’d still love to hear from you.

We’re committed to building a diverse and inclusive workplace. If you require any reasonable adjustments during the recruitment process, please let us know.

#Magnet