Dermatology Clinic Reception & Admin (Flexible Hours)

Northern Care Alliance NHS Foundation Trust; Radcliffe; On-site; GBP 21,000 - 25,000; Full time

Job summary

Northern Care Alliance NHS Foundation Trust is seeking a Dermatology Receptionist/Administration Officer to provide clinic administration and reception support for patients attending dermatology clinics. You will greet patients, record attendance and clinical outcomes in the PAS, and manage the appointment booking process for current and future visits.

The role involves handling telephone queries, maintaining accuracy of documentation, scanning records to the EPR, and collaborating with nurses,

Qualifications

• Greeting patients and recording attendance in PAS.
• Booking appointments and managing future bookings across clinical disciplines.
• Answering telephone queries and messages with confidentiality.
• Maintaining clinic administration and scanning records to the EPR.
• Preparing documentation for clinicians and keeping records up to date.
• Interacting with the public, nursing and medical staff and other Trust teams.

Responsibilities

• Greet patients on arrival and record attendance in PAS.
• Provide appointment booking service for current and future visits.
• Handle telephone inquiries and messages confidentially.
• Maintain clinic administration in PAS and scan records to the EPR.
• Prepare clinician documents and ensure records are up to date.
• Respond to queries and coordinate with staff.

Skills

Reception experience

PAS/EPR familiarity

Telephone handling

Clerical skills

Tools

PAS

EPR system

Job description

Northern Care Alliance NHS Foundation Trust is seeking a Dermatology Receptionist/Administration Officer to provide clinic administration and reception support for patients attending dermatology clinics. You will greet patients, record attendance and clinical outcomes in the PAS, and manage the appointment booking process for current and future visits.

The role involves handling telephone queries, maintaining accuracy of documentation, scanning records to the EPR, and collaborating with nurses,