Deputy Support Manager

Prosperity Care and Wellbeing; Gloucester; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Free online counselling services

Discounted gym membership

Free parking

Flexible working options

Job summary

An award-winning organization is seeking a Deputy Support Manager focused on mental health in Gloucester. The role involves providing care to vulnerable adults with complex needs while leading a dedicated team to deliver high-quality support. Ideal candidates will have experience in care settings and a passion for enhancing the lives of individuals with mental health conditions.

Qualifications

• Experience working in a supported living or care environment.
• Experience or passion for mental health.
• A background in mentoring or management.

Responsibilities

• Deliver outstanding care to individuals with complex needs.
• Inspire and support your team while fostering a positive environment.
• Conduct audits and oversee service maintenance.

Skills

Empathy

Team Leadership

Resilience

Job description

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Deputy Support Manager – Mental Health Focused.

Location:Gloucestershire (with flexibility to work across sites)

Hours:40 hours per week (on call responsibilities)

Lead with Purpose. Thrive with Us.

Are you ready to make a genuine difference in people’s lives while advancing your career with an award-winning organisation?

AtProsperity Care & Wellbeing, we’re passionate about delivering outstanding, person-centred care to vulnerable adults with complex needs. Our work changes lives - and we’re proud to be recognised for it:

• Culture and Diversity Award - 2023
• Best Place to Work in Gloucestershire - 2022
• Care Employer of the Year – 2024
• Winner of Excellence in Social Care Training Award – 2024
• The Employer Award (Independent) at National Learning Disabilities and Autism awards - 2025

Join a team that values compassion, innovation, and professional development. We offer a supportive environment, competitive salary, and a wide range of benefits designed to help you flourish - both in your career and personal life.

About the Role

As the Deputy Support Manager, you will play a key role in delivering outstanding care and support to individuals with a wide range of needs, with a strong presence in our mental health service. Many of those you support may be living with complex mental health conditions, alongside Autism, learning and physical disabilities, and behaviours that may challenge. Your focus will be on promoting independence, life skills, and personal development to help individuals lead safe, stable, and fulfilling lives.

Leading by example, you will inspire and support your team, fostering a positive and empowering environment. You’ll be actively involved in developing staff through hands-on leadership, promoting person-centred, recovery-focused approaches, and ensuring high standards of care across all services.

Your responsibilities will include overseeing service maintenance, conducting audits, allocating roles, facilitating staff inductions and shadowing, assessing competencies, and providing debriefs. You will be integral to the smooth day-to-day running of the service and the continued development of your team.

What We’re Looking For

It may sound cliché - but we genuinely are looking for people who truly care. We believe that what makes a great support team isn’t just experience, but character. If you're empathetic, supportive, resilient, respectful, and courageous, you already have the foundation to thrive in this role.

Given the nature of this position, we are looking for someone who has:

• Experience working in a supported living or care environment
• Experience or strong passion for working within Mental Health.
• A background in mentoring, team leadership, or management
• Previous experience within a complex needs provision.
• The physical ability to actively support individuals in daily activities
• A full UK driving licence and access to a vehicle with business insurance - or a willingness to obtain this - to support individuals in the community

Why Choose Prosperity Care & Wellbeing?

We believe that when you care for your team, they can care better for others. That’s why we offer:

• A thorough induction and ongoing training
• Access to Vivup for lifestyle savings, cycle-to-work, electronics scheme, and more
• Free online counselling and GP services
• Discounted gym membership (The Gym, Gloucester Quays)
• Free parking and flexible working options
• Enhanced DBS check paid for by us

Ready to Join a Team That Cares as Much as You Do?

If you're a motivated, compassionate leader ready to take the next step in your career - we want to hear from you.

Apply now or send enquiries to:[e-mail]

Be part of something meaningful. Choose Prosperity Care & Wellbeing.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Personal Care Services

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