Deputy Store Manager - Lead Teams & Elevate Sales

ProCook; City of Edinburgh; On-site; GBP 29,000 - 30,000; Full time

Benefits offered by this job

Sales bonus

Colleague discount

Volunteer days

Parental leave

EAP access

Referral program

Holiday entitlement

Learning & Development

Bike to Work

Electric car scheme

Job summary

ProCook’s Edinburgh Fort Kinnaird store is seeking a Deputy Store Manager to support the Store Manager in building a high-performing team and delivering an exceptional customer experience. You will lead on the shop floor, coach the team, and cover Store Manager absence, ensuring smooth operations across sales, stock, service, and standards.

You’ll work with the Store Manager and Regional Manager to deliver strategy, hit targets, and keep the store running at its best while fostering a positive,

Qualifications

• Minimum 2+ years’ experience in a supervisory or deputy management role (essential).
• Experience in retail or hospitality is mandatory.
• Strong leadership and people support skills.
• Commercial awareness and confidence using sales data.
• Excellent communication, organisation, and problem-solving skills.
• Strong operational understanding and attention to detail.

Responsibilities

• Support the Store Manager in leading, coaching, and inspiring the team to deliver outstanding customer experiences
• Drive sales and performance through strong commercial awareness and KPI focus
• Take ownership of daily floor leadership and operational excellence
• Oversee stock, merchandising, compliance, and store standards
• Support team development, engagement, and wellbeing through coaching and 1-to-1s
• Use performance data to help improve results and decision-making
• Step up to lead the store in the Store Manager’s absence

Skills

Leadership

People support

Sales data

Communication

Organisation

Problem solving

Attention to detail

Job description

ProCook’s Edinburgh Fort Kinnaird store is seeking a Deputy Store Manager to support the Store Manager in building a high-performing team and delivering an exceptional customer experience. You will lead on the shop floor, coach the team, and cover Store Manager absence, ensuring smooth operations across sales, stock, service, and standards.

You’ll work with the Store Manager and Regional Manager to deliver strategy, hit targets, and keep the store running at its best while fostering a positive,